Organisation : redBus
Service Name: Ticket Cancellation & Refund
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Easy Cancel/Refund : https://www.redbus.in/Cancel_refund.aspx?strack=siteheader
Ticket cancellation & refund :
Follow our simple and hassle-free 2 step process to cancel your ticket. Once your ticket is cancelled, stay constantly informed on the status of your refund. Get going with it right away!
redBus Online Bus Tickets Booking : www.statusin.in/17609.html
How does it work?
Select passengers :
Would you like to cancel the entire ticket? Or do you wish to cancel the ticket for only one of the passengers? Have no worry. Select only the passengers for whom you wish to cancel the ticket.
Confirm refund amount :
Review your refund amount and click on cancel to confirm. If you paid by cash or used a cash coupon towards payment, you can choose NEFT or get an equivalent cash coupon issued immediately to your email.
Track refund :
Track your refund status. Once your refund is cleared from redBus, refund status will be updated to In Progress. After bank completes the transfer to your account, the status of the refund will be set to Completed.
Can I cancel my ticket online?
Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.
The following is the usual cancellation fee:
Upto 1 week before the travel
No charge (fully refundable)
Less than 1 week and upto 3 days before the travel
5% of the total ticket fare
Less than 3 days and upto 24 hrs before the travel
10% of the total ticket fare
*Less than 24 hrs before departure
However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.
How can I cancel my bus ticket online?
You need to click on the cancellation link provided on our home page. Enter your ticket number and the e-mail ID that was provided at the time of booking and click on cancel ticket.
I missed the bus. Do I get a refund?
redBus provides a 100% refund if the bus is missed due to either redBus or its’ partner company’s fault. However, if the bus is missed due to any other reason not directly related to redBus no refund is provided.
How can I get a refund in case I cancel my ticket?
The refund is provided as per with our cancellation policy. This refund will be provided in the form of a cash coupon.
The cash coupon is a code that can be used against any future bookings with us (within 6 months of cancellation date).
What is a cash coupon?
The cash coupon is a 12 digit alpha-numeric code that can be used as money while purchasing a ticket through redbus.
Can I use more than one cash coupon during a single transaction?
Yes. You can use more than one cash coupon during a single transaction on redBus. You can enter as many as 3 coupons per transaction. However each coupon can be used only once. Every time you enter a new cash coupon number, you submit the number using ‘calculate’. The balance after the transaction will be associated with the new cash coupon.
I don’t want the cash coupon – I want my money back. What do I do?
The cash coupon policy was introduced for convenience to the user so that they don’t have to go through the payment procedure all over again. However, if you wish to encash the cash coupon, you can do so by sending us a mail . We will require your cash coupon number, and the bank / card details you used while making a payment the time you transacted. The money will reflect in your card / account within 10 business days.