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IRCTC E-Bedroll Service : Indian Railway Catering & Tourism Corporation

Organisation : Indian Railway Catering & Tourism Corporation IRCTC
Facility : E-Bedroll Service

How To Check IRCTC E-Bedroll?

To check list of stations currently available for online booking, ARP and Centers of E-Bedroll

What is IRCTC E-Bedroll?

E-Bedroll means the provision of delivery of pre-ordered bedrolls i.e two variants (by selection) at the seat/berth on the train, which includes:-
a. Pre-ordered Bedroll Variant 1 = Comprising of Cotton sheets (02 nos.) and a pillow (01 no.) (packed in a bag).
b. Pre-ordered Bedroll Variant 2= Blanket (01 no.) (packed in a bag).
c. Delivery of Bedroll as per schedule of train at station.
“Customer” means bonafide Railway passenger(s) having confirmed booking can book Bedroll.
“Charges”means the charges to be paid by the Customer in respect of E-Bedroll services in accordance with charging structure which may be amended by IRCTC from time to time.
“OTP” means one time password which shall be provided to the passenger through email and SMS (Short Message Service) by IRCTC.

At the time of taking delivery of the pre-ordered Bedroll the passenger shall provide the OTP to the authorized personnel delivering the Bedroll. The delivery of pre-ordered Bedroll shall be subject to passenger giving correct and identical OTP as provided to the passenger at the time of booking of the Bedroll.

Formation of Contract

** The E-Bedroll services are provided by IRCTC subject to these terms and conditions, the acceptance of which the Customer shall confirm and agree by the act of booking the E-Bedroll services and paying the charges.
** No representative, employee or salesperson or agent of IRCTC or its Service Provider has authority to vary, amend or waive any of these conditions.
** These terms and conditions will prevail over any terms or conditions proposed by the Customer orally or on any order form or similar document and any such other terms and conditions proposed shall not be binding on IRCTC.

E-Bedroll services:
All specifications, descriptions, drawings, photographs or illustrations of the Bedrolls shown on the website, photograph, mail, advertisements etc. are purported to be Bedroll items which may not be identical to the item delivered.

Any other advertising matter and sample books are only intended to serve as a guide and not to be relied upon by the Customer or treated as binding or as forming part of these conditions or any contract with the Customer.

IRCTC shall use its reasonable endeavours to deliver the pre-ordered Bedroll both variants to the customer at seat/berth on the trains during the booked bedroll, but reserves the right to cancel the order due to technical reasons or otherwise in which case an alternative pre-ordered Bedroll will be delivered or a refund of the Charges will be made at the discretion of IRCTC.

IRCTC shall use its reasonable endeavours to ensure suitable delivery of pre-ordered Bedrolls on the seat/berth on the train including timely delivery with packaged bag, ensuring staff/service provider are on hand to respond to any queries, of the customer.

Charges of E-Bedroll Services

Charges payable for the E-Bedroll services shall be as applicable for the chosen/selected Variant for pre-order by the customer for delivery at the selected trains. The charges are inclusive of applicable VAT & other government taxes and packing charges.

Terms of Payment:
Customers shall make payment for the E-Bedroll services at the time of booking of meal by entering the details of their debit/credit card/net banking on on-line booking form, provided that such debit/credit card/net banking is listed as acceptable by IRCTC on the booking form instructions.

Unless otherwise agreed to in writing, the Customer shall not be entitled to any discount.

Customer’s Obligations:
The customer may pre-order the Bedroll on-line on E-Bedroll service 60 Days till up to 05 hours before the schedule departure of train from selected station and shall ensure that all fields in the format have been filled in correctly. IRCTC shall not be responsible for any incorrect information provided by the customer.

The Customer shall be a bonafide Rail passenger having a valid railway ticket with confirmed reservation at the time of booking of Bedroll. The customer must carry the railway ticket with confirmed reservation at the time of delivery of pre-ordered Bedroll at the seat/berth on the stationary train.

IRCTC shall not be liable for the delivery of pre-ordered Bedroll in case the passenger is not carrying the valid Railway ticket and not giving correct and identical OTP, at the time of delivery, as provided to the passenger at the time of booking of the Bedroll.

Pre-deboarding/No show/Non-Boarding:
a. In case of pre-deboarding of the customer by detraining at any station prior to the selected station on train route, IRCTC shall not be liable to deliver the pre-ordered Bedroll at any other station or in any other train other than as selected by the passenger.

b. Customers must be present on the seat/berth as confirmed against the PNR on the selected train during the period of trains stationed at the selected Railway station.
c. In case, the passenger has neither cancelled nor boarded the train, the IRCTC shall not be liable for non-delivery.
d. IRCTC shall not be responsible for any delay in arrival/departure of the running train.
e. All disputes are subject to the exclusive jurisdiction of the Delhi Courts.

FAQ On IRCTC E-Bedroll

Here are some frequently asked questions (FAQ) about IRCTC E-Bedroll:

What is IRCTC E-Bedroll?
IRCTC E-Bedroll is an online service provided by the Indian Railway Catering and Tourism Corporation (IRCTC) that allows passengers to book bedrolls (bedsheets, blankets, and pillows) online for their train journeys.

How can I book IRCTC E-Bedroll?
You can book IRCTC E-Bedroll online by visiting the IRCTC website and logging in to your account. You will need to provide your PNR number and other details such as your train name, coach number, and seat number.

What is the cost of IRCTC E-Bedroll?
The cost of IRCTC E-Bedroll varies depending on the class of travel and the type of bedroll you choose. The prices range from Rs. 140 to Rs. 290 per bedroll.

What is included in IRCTC E-Bedroll?
IRCTC E-Bedroll includes a bedsheet, a blanket, and a pillow. The bedsheet and the blanket are made of cotton, and the pillow is made of soft foam.

Additional Simplified Procedure

There are two ways to check the availability of IRCTC e-bedrolls:

Through the IRCTC website:
1. Go to the IRCTC website.
2. Click on the “e-Bedrolls” tab.
3. Enter your PNR number in the “PNR Number” field.
4. Click on the “Search” button.
5. You will then be able to see the availability of e-bedrolls for your train.

Through the IRCTC mobile app:
1. Open the IRCTC mobile app.
2. Click on the “e-Bedrolls” tab.
3. Enter your PNR number in the “PNR Number” field.
4. Click on the “Search” button.
5. You will then be able to see the availability of e-bedrolls for your train.

If e-bedrolls are available for your train, you will be able to book them through the IRCTC website or mobile app. The cost of an e-bedroll is Rs. 150 for AC coaches and Rs. 100 for non-AC coaches.

Here are some additional things to keep in mind when booking e-bedrolls:
** E-bedrolls can only be booked for confirmed or RAC tickets.
** E-bedrolls cannot be booked for sleeper class coaches.
** E-bedrolls must be booked at least 24 hours before the scheduled departure of your train.

Author : Muthukalee