Organization : Service and Payroll Administrative Repository for Kerala
Facility : Service and Payroll Administrative Repository
|You can now ask your question regarding this facility. Please go to the bottom of this page.|
Home Page/ Login : http://spark.gov.in/webspark/
** Service and Payroll Administrative Repository for Kerala is an Integrated Personnel, Payroll and Accounts information system for all the Employees in Government of Kerala.
Related : Kerala Paramedical Council Registration Application Form : www.statusin.in/22241.html
** The system caters to the Personnel Administration, Payroll and other Accounts activities of Government Establishments.
** Every employee is allotted with a unique Permanent Employee Number (PEN) through the system.
** This Centralized system helps the departments to get details of any employee immediately, achieve highest level of transparency in dealing with the employees, more consistent application of rules etc.
** In the payroll side, accurate and automatic payroll processing is facilitated.
** It also ensures that the rules and regulations are uniformly applied to all employees there by avoiding complaints and achieving better employee relations.
1) How to generate a PEN (Permanent Employee Number) ?
DDO can Generate PEN under Admin/Profile menu – New Employee Record. (Form-1 from fresh recruitees is to be collected and all the mandatory fields are to be entered while generating PEN, including the uploading of Photo & Signature)
2) Is it possible to generate two or more PENS for an employee?
PEN is unique and duplicate PEN with same fields (Name, DOB, Father’s name etc) can never be generated.
3) Various forms for various updations in SPARK are available?
All forms are available in .info.spark.gov.in
4) What is form-3 & form-5?
Form-3 is for DDO login setting. Form-5 for controlling officer setting. Please e-mail authenticated scanned copies of these forms to firstname.lastname@example.org or to nearest district treasury help desk for updation.
5) Can a DDO having only charge of an office can be set?
Yes, in that case login for bill generation can be given to a senior most officer in that office and DDO name can be set with the charge officer. Please mention that in Form-3.
6) Who can lock & unlock the data in SPARK?
The Controlling Officer updated using form-5 can lock & unlock data of employees in an Office. However the data locked by treasury audit team can be opened by treasury official only.
7) How HRA/CCA of an office can be changed?
Please send duly authenticated scanned copy of Form-6 for that.
8) How PRAN can be added in SPARK, if not available?
PRAN will be automatically updated in SPARK. See service matters – Personal details – present service details to verify whether PRAN is added. If so, please insert NPS deduction (NPS contribution in the state) in present salary menu. If PRAN is no there, send an e-mail to email@example.com with Name, PEN & PRAN for updation.
9) How DDO Registration number can be added in SPARK, if not available?
DDO Registration number will be automatically updated in SPARK. See Admin/profile – Code masters – DDO for DDO registration no. If it is not there, please send an e-mail quoting 10 digit DDO Code & DDO Registration number to firstname.lastname@example.org
10) Whom to contact for DDO Registration number?
Please contact your sub/district treasury for DDO Registration Number for your office.
11) Who can approve claims?
The officer whose PEN is available in the DDO table (Admn/profile – Code masters – DDO) only can approve claims.
12) How to update AG slip in SPARK?
Electronic updation of digitally signed AG Slips in SPARK are being done by EDP cell in AG office. So DDO can never update an AG slip details in SPARK.
13) What to do when an error message “report generation failed, bill processed with errors” is seen while trying to take printouts of bills & schedules?
Go to salary processing menu – refresh – see the message job completed with errors – view errors. Click on view errors to identify the issue.
14) What is service History?
The service details upto the “last pay/office/design change date” in present salary menu is to be updated in service history.
Eg:- The last pay / Design / Office change is 01/01/2016, then the service history must have entries upto 31/12/2015 (except in the case of fresh entrants on 01/01/2016). For DA/Salary arrears processing, the data in service history must be updated properly.
15) What to do when the name of an employee is not listing for pay revision 2014 fixation?
Please update his service history and then try. If he/she was on LWA or deputation, please update that detail also.
16) Whom to contact for SPARK complaints?
The DDO first, the District treasury helpdesks secondly then to SPARK PMU on appointment basis. See the tutorials in the scrolling message column in the login page of SPARK for details.
17) What are the other modes of help lines?
e-mail, chat & phone are also available see info.spark.giv.in for details.
18) What to do when e-submission status shows success (with errors)?
Please send the 20 digit SPARK bill control code of that bill to email@example.com or firstname.lastname@example.org for resolving.
19) Login Password is lost or login blocked what to do?
Users can use the forget password link in the login page of SPARK to reset the password via OTP sent to user’s mobile.
20) What to do Login terminated message is shown?
Please contact your nearest district treasury helpdesk to check the issue. Normally the users other than DDOs will be given login privilege for a short period. This message arises in that cases when that period exceeds.