Status Check, Procedures, Facilities

Organization : Myntra
Service Name : How to Cancel & Return Order

Website : http://www.myntra.com/

How to Cancel & Return Myntra Order Status?

Myntra’s Cancellation Policy :
** You can cancel an order until it has been processed in our warehouse by going to the ‘My Orders’ section under the main menu of the App.

Related : Myntra Order Tracking, Shipping and Delivery Status : www.statusin.in/17590.html

** This includes items purchased on sale.
** Any amount you paid will be credited back into your Myntra “My Cashback” account in the form of Cashback.

Can I modify the shipping address of my order after it has been placed?
** Yes. You can modify the shipping address of your order before we have processed (packed) it, by contacting our customer support team at +91-80-43541999.

How do I cancel my Order on Myntra Mobile App?
** Tap on “My Orders” section under the main menu of your App and then chose the item you want to cancel**

I just cancelled my order. When will I receive my refund?
** If you have selected Cash on Delivery, there is no amount to refund because you haven’t paid for your order.
** For payments made using a Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund in your Myntra “My Cashback” account immediately after your order has been cancelled.
** If you have made your payment using a Credit Card, Debit Card, net banking or Wallet and would like a refund to your source account, please get in touch with our customer support team by using the contact us section on the main menu of the App or M-site.

Myntra Return Policy Rules

** Certain innerwear, cosmetics, socks, deodorants, perfumes cannot be exchanged or returned.
The list of such items includes:
** Briefs, Shapewear bottoms or any lingerie set that includes a brief
** Swimwear
** Mittens, Socks and Wrist-Bands
** Due to their intimate nature, we handle returns and exchanges for innerwear, sleepwear and lingerie items differently:
** Only self-ship return allowed for such items, the pickup facility will not be available
** These items cannot be exchanged
** All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
** Only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an exchange by our logistics team.
** In case you had purchased an item which has a free gift/offer associated with it and you wish to return the item, maximum of Refunds/Free item MRP will be debited until the satisfactory receipt of all free gift(s)/offer item(s) that are shipped along with it.
** If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
** If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us.

FAQ On Myntra

Here are some FAQ on Myntra:

How do I place an order on Myntra?
To place an order on Myntra, you can follow these steps:
** Browse through the Myntra website or app and find the products you want to buy.
** Add the products to your cart.
** Click on “Proceed to Checkout”.
** Enter your shipping address and payment details.
** Click on “Place Order”.

How do I track my order?
Once you have placed an order, you can track its status by following these steps:
** Log in to your Myntra account.
** Click on “My Orders”.
** Click on the order number you want to track.
** You will be able to see the order status, shipping address, and tracking number.

How do I return a product?
If you are not satisfied with a product you have purchased from Myntra, you can return it for a refund or exchange. To return a product, you can follow these steps:
** Log in to your Myntra account.
** Click on “My Orders”.
** Click on the order number for the product you want to return.
** Click on “Return Product”.
** Follow the instructions on the screen to return the product.