Status Check, Procedures, Facilities

Organization : IndianOil Corporation Ltd.
Facility : LPG Cylinder Booking

Home Page : http://indane.co.in/book_cylinder.php
Register here :http://indane.co.in/new_customer.php

Cylinder Booking :

Only valid Indane Consumers to register on the site. Please ensure you give a correct E-mail ID as each id is mapped to a unique user. All future notifications will be sent to this ID only.

Related : Indane Online Register For New Gas Connection : www.statusin.in/2440.html

Registration for Preferred Time Delivery can be done later in the consumer profile after login to your account.

SMS/IVRS Booking :
Book Anytime
** IndianOil launches the newly enhanced Automated Unified System (AUS) of refill booking for the Indane customers, on 1st May 2014 this facility is expanded PAN India. This multimodal system, designed to make refill booking faster, simpler and more efficient, enables you to book your refills round the clock through SMS and IVRS supported system.
** To enquire on LPGID and other status through SMS pleas

An INDANE LPG consumer can send any of the following SMS messages to 7738299899 and will get a response back through SMS.
** To get the LPGID please message INDANE LPGID to 7738299899
** To get the status of seeding please message INDANE DBTLSTATUS to 7738299899
** To get the current status of quota of subsidized cylinders consumed please message INDANE LPGQUOTA to 7738299899
** To get the details of the permanent advance and last refill subsidy received please message INDANE SUBSIDY to 7738299899
Home Book Your Cylinder SMS
Refill booking through SMS

How to register personal mobile number by SMS –
If you are using the SMS facility for the first time, then SMS IOC < STD Code + Distributor’s Tel. Number > < Consumer Number > to xxxxxxxxxx.For example, in case the distributor’s telephone number is 26024289 and consumer number is QX00827C, SMS shall be send as follow : IOC 1126024289 QX00827C. For subsequent bookings, send SMS IOC to xxxxxxxxxx.Once a customer registers his / her mobile number, subsequent refill bookings can be made by sending an SMS < IOC > to the same mobile number where booking is made .

FAQs :
I am a legal heir of my father who is no more. How do I transfer his LPG connection to me?
Transfer of connection to legal heir is now simplified. In case the transferee (legal heir ) is not having a LPG connection you may please provide a request to your distributor with the following

a. Declaration by Legal Heir
b. Copy of Death Certificate
c. KYC of the Legal Heir
d. Proof of Address & Proof of Identity
e. Original Subscription Voucher(SV) in the name of deceased( If SV is missing Please provide affidavit)

The KYC will be verified, then multiple connections in the address mentioned for transfer will be checked and then the distributor will make a new Subscription voucher in the Transferees name. Security deposit will remains the same as in the original SV.

How do I transfer my Connection to My son?
Transfer of connection to family member is now permitted. In case the transferee in your family is not having a LPG connection you may please provide a request to your distributor with the following

a. KYC of the Transferee
b. Proof of Address & Proof of Identity
c. Original Subscription Voucher(SV) in Your Name( If SV is missing Please provide affidavit)
d. Declaration from the transferee

The KYC will be verified, multiple connections in the address mentioned for transfer will be checked and then the distributor will make a new Subscription voucher in the Transferee’s name. Security deposit will remains the same as in the original SV.

How do I give feedback on the preferred time service
You can contact Sales Officer or the customer service cell( Details are provided in showroom of the distributor ) of the Oil Marketing Company or dial 18002333555 or 155233 to provide a feedback/complaint on Preferred time or any other service offered by the distributor.

Can I register my option for Preferred time through IVRS/SMS?
No. Presently you cannot opt for preferred time through IVRS/SMS. However in case you are registered as a preferred time customer even if you book you refill through IVRS/SMS you will receive delivery on the day and time chosen by you.