Organisation : Governing Body of Insurance Council GBIC
Facility : Procedure To Lodge A Complaint With Insurance Ombudsman
Website : http://ecoi.co.in/
How To Submit GBIC Ombudsman Complaint?
The Governing Body of Insurance Council (GBIC) has been established under Redressal of Public Grievances Rules 1998, to set-up and facilitate the Institution of Insurance Ombudsman in India.
Related / Similar Facility : IRDA Insurance Ombudsman Scheme
The Governing Body of Insurance Council consists of one representative each from all insurance companies; the representative is required to be either the Chairman or Managing Director or a Director of the company represented.
Objective of RPG Rules (1998) – The objective of these Rules are to resolve all complaints relating to settlement of claim on the part of insurance companies in cost effective, efficient and impartial manner.
Procedure of GBIC Ombudsman Complaint
If you have an Insurance Policy on personal lines and have a grievance against an insurance Company complaint can be filed by Policyholder or claimant/legal heirs
** Please write to the Grievance Redressal Officer of the Insurance Company . Click here for contact details of Grievance Redressal Officers, GRO of all Insurance Companies.
** The insurance company should deal with your complaint within 30 days.
** If you are unhappy with the solution or if there is no response to your complaint from the GRO for 30 days, then you can approach the Office of Insurance Ombudsman as per jurisdiction for value of the claim including expenses not exceeding 20 lacs , within 1 year from date of rejection/repudiation/partial settlement of claim by the Insurer. For jurisdiction please Click here.
** You should not have approached any other forum/court/arbitrator on the same subject matter of your claim.
** The forum of Insurance Ombudsman does not charge any fees for filing the complaint
The Ombudsman may receive and consider complaints relating to the following:
** Partial or total repudiation of claims
** Delay in settlement of claims
** Disputes relating to premiums paid/payable
** Legal construction of the policies in so far as such disputes relate to claims.
** Non-issue of Insurance documents.
The complaint shall be in writing duly signed by the policyholder or claimant/ legal heirs. Click here to download Complaint form.
Send the Complaint letter alongwith the photocopies of the supporting documents as given hereunder to the Office of Insurance Ombudsman.
** Policy copy ( all pages of policy under which complaint is lodged)
** Copies of all old policies for covering of Insurance since last 48 months prior to this policy if claim is rejected on grounds of pre-existing diseases/waiting period.
** Repudiation/Denial letter/Partial settlement letter issued by the Insurance company.
** Representation to the Grievance Redressal of Insurance Company.
** Any other correspondence exchanged with Insurance Company & TPA.
Address:
GOVERNING BODY OF INSURANCE COUNCIL,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai – 400 054.
FAQ On GBIC Ombudsman Complaint
Here are some frequently asked questions (FAQ) about GBIC Ombudsman Complaint:
What is the GBIC Ombudsman?
The GBIC Ombudsman is an independent body that was set up to help resolve disputes between policyholders and insurance companies. The Ombudsman can investigate complaints about insurance claims, service, and other issues.
How do I file a complaint with the GBIC Ombudsman?
To file a complaint with the GBIC Ombudsman, you will need to visit the GBIC Ombudsman website and fill out an online complaint form. You will need to provide the following information:
** Your name and contact information
** The name of the insurance company
** The policy number
** A brief description of the complaint
What happens after I file a complaint with the GBIC Ombudsman?
The GBIC Ombudsman will review your complaint and contact the insurance company. The Ombudsman will try to resolve the complaint through mediation. If mediation is unsuccessful, the Ombudsman will issue a decision. The decision of the Ombudsman is binding on both the policyholder and the insurance company.
View Comments (29)
Got the call from 954015XXXX - Aditya Varma(NPCI Sr Manager) - he asked me to send Aadhar, PAN, Photo/ Cancel Check, photo on Whatsup and share screenshot after payment of 25700/- to GBIC Service (HDFC AC no - 0998110XXXXXXX) for updating the correct account number in claim proposal no - 1403441XXXXX. Request you to please confirm is it realy i have to pay to update the information?
This so called GBIC is full of fraudies… so much money they have looted from my mom in the name of GST, Income tax, stamp duty etc. etc. Dinesh Dhingra, kunal, Chaturvedi, Bhandari, Rajeev Rai so many of them. All Fraudies
As I got a Call against my Complaint No.UTY001007823GBIC and said that my request has been solved and they are going to transfer my amount. Also said that to transfer 42K because my acccount has been blocked and re-active I need to do this.
Once the account activates they are going to transfer my money back. I would like your support is this correct or not, Shall I transfer or not.
Kindly guide me on this.
Hi i m jayprakash Patil from maharashtra I had a call from Mr Pritam झा and Abhinav Gupta they were saying they were the the employee of GBIC at Delhi they explained me about my policy and they will help me to get my money back stucked for that i was supposed to complete some pendency then came the income tax then GST then service tax then RTGS charges and after paying 3/3.5 lacs i was given open offers of 50000/ as a undertable amount to get is sanscationed and now my number is blocked I wrote several mails but no reply a very fraud people if anyone knows the official address of above two please let me know. regards
Sir,
I got so many calls from Vivaan Shah, K K Diwan, Goutam Ray, Rajiv Rai, Ravi Join & Latasha Gautam etc. Of GBIC. Are these people employees of GBIC & gmails correct, please inform me🙏.
Hi Team,
2 yrs back i got call by Manish Agarwal from Mumbai GBIC related to my policy complain. Till august 2022 Mr Manish were connected for second time renew. after that i am trying to reach him but number is not reachable, another number is only what's up calling, there is no response. they claimed from my side for previous insurance company, they told me, the case was in court & i won, i want to know my amount how will i claim, i don't have any idea what should i do related to this. The amount was 3.6 Lakh. Behalf of this they assured me if i purchase 4 policy then i can claim. i purchased but now i m down for financially, and i am not capable to full fill all amount for the policy. i am not understanding what should i do. Can you help me.
Please confirm the name of
Neha Mehra
DOB-14/02/1980
ID-0386-16453
Job Title: Sr.counselor
who is avinash chaudhari in gbic india
MY POLICY IS UNDER OBJECTION . I MADE A COMPLAIN WITH COMP. NO. IDR002GBIC9150 ON THE ISSUE OF GETTING MY BENEFIT BY THE POLICY . SOME ONE ASKING ME TO PROCEED ON THIS COMPLAIN OR NOT AND SHE SAID , SHE IS TELLING FROM MY POLICY COMPANY . ALSO SHE SAID YOUR AGENCY CUST. CARE WILL CALL TO ME ON BEHALF OF THIS COMPLAIN . SO I WANT TO KNOW THE TRUTH .IS SHE TELLING CORRECT OR I AM BEING CHEATED ?
Same thing happens to me as Sunil Kumar. What will I do now OH
I received a call from Rohan Malik. He convinced me to port my policy from One insurance company to Bharti AXA. Porting Number was generated by Ashish Aggarwal. He said that though policy tenure as per Bharti AXA is 12 years but you need to pay annual premium for 3 years and then you will get with interest money of your old insurance policy + new insurance policy. Is this scam or genuine? please confirm.
I too had similar experience. I think agents of Bharati Axa are also part of the cheating scam. Otherwise how they entertained application forms by third party. The middle men are also doing cut paste job of clients signature, which is criminal.
Yes these are fraud calls dont entrtaine them.
I RECEIVED A SIMILAR CALL.I HAVE NOT YET GONE FORWARD WITH IT. CAN U PLEASE CONFIRM WHAT HAPPENED WITH UR STATUS?
I had received many calls from GBIC specially Mr.Ravi Kapur. Afterthat, Mr.Raju Pandit mob& Shiv charan shukla from GBIC had emphasised me to deposit Fifty thousand as security deposit and service tax @ 27% of ten lakh. I have under his mind and deposited some amount on his given bank details in favour of Aviva life insurance. Both of their phones are dead after depositing. All are frauders including GBIC staff.
Have you received any response from GBIC against these fradusters? They are still operating and GBOC is ignoring
his name is abhinav Gupta as his saying.Some assholes fraud with me 2 years ago sold me saving policies in return of some loan sanction by called herself as bajaj finance executives. two days before this person abhinav called saying that he is from gbic department. they caught these asshole who fraud with u. gbic willing to pay ur amount which u invest two year ago. u have to pay some amount approx 25000/- share ur adhar bnk ac. no. etc. this msg is for orginal gbic and other people who suffered by there fraud. they are some people who done that fraud. I think so .
Dear Mr. Mahendra Singh Thakur
We Conferm That We Have Available As An Approved Fund Rs. 2,36,00,000 /- Behalf Of (GBIC) Governing Body Of Insurence Council. Your Approved Fund Rs. 2,36,00,000 /- Ready To Be Transfer In Your Acount No. xxxx xxxx 4408 Shortly. We Conferm That These Fund Are Fully Free Of Any Lines Or Encumbrances And Clean & Clear Of Non-Criminal Origin. Should You Required And Further Verification Of The Maintain Fund. For More Information Contact Your File Manager.
Sir, someone is calling on behalf of you asking to help me in solving my two old policies. Name and number of the person is Mr. Rajesh Nayak. Kindly confirm whether the person is genuine or not.
farji company
Sir, I received this email a day before yesterday. I tried to contact the sender through sending a reply. But my return reply was bounce back. so now I want check weather this email is real or one type of fraud. Please give response to this email to me. And also inform me weather I have to pay the F.N.F Charges as stated in the letter or not? And if the answer is yes how and where I have to pay this amount
Dear. Surendrasinh Parvatsinh Parmar.
As per your telephonic dissociation with our officer Mr. RAJIT RAM.
your total fund is clear of Rs.19,94,200/-(Nineteen Lakh Ninety Four Thousand Two Hundred Only).All inclusive behalf of your all investment in insurance sector .Youwill get your fund through RTGS.
You have to pay 15% of your total fund value and the amount is 2,99,130/- all inclusive as per as refundable F.N.F Charges. Because your file is 100% completed. After paying this amount you will get your fund within 7 working days and after 7 to 10 working days you will get your charges back in your updated bank account.
BANK DETAILS:-
NAME- SURENDRASINH PARVATSINH PARMAR.
BANK- B.O.B
BRANCH- GANDHI CHOWK.
As per Your Request You Will Get your fund updated account after paying your above mention charges.
After deposit the money you will get your fund within 7 working days. So kindly deposit the amount till 22-09-2022 otherwise you have to pay late charges 3%/w additional non refundable. If you have any query please contact relationship manager Mr. RAJIT RAM.
Date:-20.09.2022
Second email
Dear sir,
please submit your F.N.F charges on the below account as soon as possible and also share transaction I'd with your officer.
ACCOUNT DETAILS-
(Undertaking by G.B.I.C)
NAME- ANIL SEN
BANK- UNION BANK
Sir I want to know weather this is a real email or a fact email
Sir I want to know whether Mr Roahit Verma, Mob. No. 7669130328 is a member in GBIC Hyderabad because he has fraud with me reg my PNB Metlife Policy and now Shri Ankit Sharma Advisor Mob. No. 9205063943 and Shri Dinesh Chaturvedi Mob. No. 9117542448 are the member of GBIC Mumbai
Sir clarify immediately because they have had fraoud with me for the PNB Metlife Policy.
Thanks Sansar Chand
Dear Sir,
Received me call from Vishal Sharma GBIC,& Dilip Asbe NPCI Bhubaneswar,told me deposit my pendency Rs. 271000/- then will transfer my payment. Please check and reply me.
Hi ALl
there are few people calling from GBIC and stating that your XXX policy with XX company is not performing well and you have lodged complain with GBIC. They will hep us to settle the policy amount to good returns.
I never raised such kind of complaint.
Are these people are really working for customer issues on policies?
Do any one having idea?
Hi Sir,
SIR SOMEONE IS CALLING ON BEHALF OF YOU, TELLING ME TO RESOLVE MY OLD Life insurance ISSUE. CALLING FROM 98713XXXXX. And saying they are from IGMS department and they saying that your issue is resolved and they have showing DD and ASKING to pay TDS amount. Please HELP THAT IS THEY ARE AUTHENTIC OR NOT.
SIR SOMEONE IS CALLING ON BEHALF OF YOU, TELLING ME TO RESOLVE MY OLD MEDICLAIM ISSUE. CALLING FROM 94324XXXXX. ASKING YOUR HELP THAT IS THEY ARE AUTHENTIC OR NOT.
One of relative is cheated by few laks in the name of your organisation. If you can help i would send all the documents to you
DEAR SIR
સર આજે gbic માં થી કોલ આવ્યો કે 44000 ભરો અને તમારી સાથે જે છેતર પીંડી થય છે તે તમને પાછી મળી જશે
આ વેબ સાઈડ ઉપર ચેક નો ફોટો મોકલીશ તો મારું 4 લાખ નું પોલિસી માં ફ્રોડ થયું છે તો પાછું આવી જશે
મો. આ નંબર ઉપર થી કોલ આવ્યો હતો
શ્રીજી આ મારો નંબર છે કઈ મદદ થાય એમ હોય તો કરો.મો