Organisation : Shriram General Insurance
Facility : How To Register Claim
Register here : https://www.shriramgi.com/
Website : http://www.shriramgi.com/
How To Register A Claim :
Claims Intimation :
To intimate a claim, please call our Claims help Desk (CHD) on any of the Toll Free Numbers
Related : Max Life Insurance Claim Procedure : www.statusin.in/20213.html
Customer Help Desk
Toll Free: 1800-300-30000 (7 Days in week 4:00 AM to Midnight 12:00)
Toll Free: 1800-103-3009 (7 Days in week 9:30 am to 5:30 pm)
Claim procedure :
Claim Intimation in few simple steps:
Step1:-Please ensure that following Information is ready with you at the time of claim Intimation.
** Policy no. / Proposal no.
** Date & time of Accident.
** Survey location, where vehicle can be surveyed by our loss assessor.
** Estimated loss/ description.
** Driver name and contact no. along with DL details.
** Insured contact details.
Step2:-Call at Customer Help Desk to intimate the claims. (Contact details are given below) Or Please download the CLAIM INTIMATION SHEET fill it and send it to our Help Desk. (Email ID chd@shriramgi.com). Our representative will get back to you for further details and process.
Step3:-Our customer support team will take the claim intimation and will provide you the claim reference no.
Step4:-Once claim is registered and loss assessor gets deputed, you will receive a text message for the confirmation along with surveyor details.
Step5:-Surveyor will contact you for the survey time and will conduct the survey accordingly. Please provide the REQUIRED DOCUMENTS with regard to vehicle type and suggested by assessor. (Please correlate the document’ lists with veh. type, severity of the accident and the requirement of the claim processing team in OD claim settlement)
Step6:-Contact at our CHD /Surveyor when vehicle/property is ready for re-inspection if re-inspection was advised by surveyor.
CONTACT US FOR INSTANT SUPPORT
Toll free:- 1800-300-30000
E-mail ID:- chd[at]shriramgi.com
Requirement Documents :
Motor Insurance :
Motor Insurance policy with schedule and endorsement / clause.
Claim form (signed by Insured).
Registration Certificate.
Driving License
Police FIR (If any)
Fitness Certificate (Commercial Vehicle Only)
Fire Insurance :
Fire Insurance policy with schedule and endorsement / clause.
Claim form (signed by Insured)
Documents to substantiate the stock at the time of loss.
Repair/ Replacement bills for items-If the Policy is on Reinstatement Basis.
Police Report/Fire brigade Report wherever applicable.
Engineering Insurance :
Engineering Insurance policy with schedule and endorsement / clause.
Claim form (signed by Insured)
Final bill of repairs / replacement.
Test reports of damaged parts, if suggested by insurer.
Miscellaneous Insurance :
Claim form (signed by Insured)
First Information Report / Final Investigation Report (where applicable).
Document to substantiate loss.
Note:-Above list is only indicative. We may call for additional documents/information or may arrange for our representative to verify the facts of the case if required.
About Us :
In today’s age of consumerism, insurance requirements have expanded to keep pace with the increasing risks. Today we have wide assortment of risk coverage commencing from ransom to wedding, shops to assets, travel to vehicles etc
General Insurance companies have willingly catered to these increasing demands and have offered plethora of insurance covers that almost cover anything and everything under the sun.