Organization : Aegon Life Insurance Company Limited
Service Name : Insurance Claims Process
Website : https://www.aegonlife.com/customer-service/claims/claims-process
Insurance Claims Process:
Our three-step claims process is designed with a clear objective to settle all valid claims with minimal trouble to our customers and in the least possible time.
Related : Aegon Life Insurance Policy Premium Payment: www.statusin.in/21049.html
Step 1 – Claim Intimation and Registration:
Submit duly completed claim forms and other documents at the nearest Aegon Life Branch Office or at our Head Office. Please click on the below links to see/ download the requirement list, claim forms and to locate our nearest branch office.
Claims Forms:
1) Natural / Accidental Death Claim forms:
a) Claimant statement – English, Claimant statement – Hindi, Claimant statement – Marathi, Claimant statement – Gujarati, Claimant statement – Telugu, Claimant statement – Tamil, Claimant statement – Kannada, Claimant statement – Oriya, Claimant statement – Assamese, Claimant statement – Malayalam, Claimant statement – Bengali
b) Certificate of Employer – Death claim
c) Attendant physician statement – Natural death claim, Attendant physician statement – Accidental death claim
d) Hospital treatment certificate – Natural death claim, Hospital treatment certificate – Accidental death claim
2) Accidental Disability / Dismemberment claims forms:
a) Application form
b) Hospital treatment certificate / APS
c) Certificate of employer – ADDD claim
3) Critical illness / Women Critical illness claim forms:
a) Application form
b) Attendant physician statement
c) Hospital treatment certificate
d) Certificate of employer – CI claim
4)Terminal Illness claim form:
a) Application form
b) APS / Specialist certificate
c) Certificate of employer – TI claim
Step 2 – Payment of Fund Value:
Aegon Life Insurance aims at providing immediate support to its customers and their dependents in the unfortunate event of the demise of their loved ones. By virtue of this philosophy, we will payout the fund value accrued under the policy to the beneficiaries as on the date of intimation of death (I.e. upon submission of all the documents mentioned in the requirement list as per the type of claim)
Step 3 – Settlement/ Benefit Payout:
Upon receipt of the complete set of documents (as mentioned in the requirement list), we will commence the claims process immediately. In case of any clarifications / further requirements, we will get in touch with you. Upon verification of the documents, if all the documents as per the requirements are received and are found to be in order, we will release the balance/ complete death/ rider benefit amount to you/ beneficiary subject to all other terms and conditions of the contract being fulfilled
Electronic Claim Settlement:
Aegon Life Insurance (ALI) is happy to inform you that all claim settlements to beneficiaries, can now be made through the National Electronic Fund Transfer (NEFT) wherein the claim amount is directly credited to the beneficiary’s bank account.