Organization : Telecom Regulatory Authority of India
Facility : Register to Block Commercial Calls & SMS
Home Page :http://www.nccptrai.gov.in/nccpregistry/Welcome.jsp
for more details here :https://www.statusin.in/uploads/5139-How%20to%20Register%20Preference.pdf
How To Register Your Preference For Receiving Commercial Communications :
As a telecom customer, you have the option to either block all commercial calls and SMS or to block only commercial calls while receiving SMSs of your choice. For this purpose, you have to register your preference.
you can register your preferences for receiving commercial communications by :
A. Dialing toll free number 1909; or
B. Sending SMS to 1909
When you dial the toll free number 1909, you will be prompted to register either through the customer care executive or through the Interactive Voice Response System (IVRS).
You can register for the Fully Blocked category in which NO COMMERCIAL CALL OR SMS will be allowed or for the Partially Blocked category. If you opt for the Partially Blocked category, you WILL NOT RECEIVE ANY COMMERCIAL CALL BUT WILL RECEIVE SMS ON SUBJECT(S) THAT YOU OPT FOR.
Procedure For Registration Of Preference By Dialing 1909 :
Dial 1909, listen to the instructions and choose one of the following for registration of preference :
Through customer care executive
Through IVRS (Interactive Voice Response System)
Registration Of Preference Through Customer Care Executive :
1. Ask the customer care executive for registration of your preference i.e. whether you would like to register in the fully blocked category or the partially blocked category
a. Fully Blocked Category (No Call & No SMS)
or
b. Partially Blocked Category (No Calls; SMS on selected subjects)
If you opt for the fully blocked category, the customer care executive will record your preference in the Providers Customer Preference Register (PCPR) and will inform you of the same through SMS indicating your unique registration number.
If you opt for the partially blocked category, the executive will inform you of the various subjects available as per the list given below :
1. Banking/Insurance/Financial products/credit cards,
2. Real Estate,
3. Education,
4. Health,
5. Consumer goods and automobiles,
6. Communication/Broadcasting/Entertainment/IT,
7. Tourism and Leisure.
The customer care executive will ask you to exercise your preference(s).You can opt for one, or a combination of some, or all the subjects.
The customer care executive will confirm your preference(s) and register the same in the Provider Customer Preference Register.
You will get an SMS confirming the preferences exercised by you along with your unique registration number.
Registration Of Preference Through Interactive Voice Response System (IVRS) :
** After calling the toll free number 1909 and selecting the option to register through IVRS, follow the instructions prompted by the IVRS.
** The IVRS will prompt you about the categories available for registration of customers’ preference i.e. the fully blocked category or the partially blocked category.
a. Fully Blocked Category (No Call & No SMS)
or
b. Partially Blocked Category (No calls; SMS on selected subjects).
If you opt for the fully blocked category, your preference will be recorded in the Providers Customer Preference Register (PCPR) and you will be informed of the same through SMS, indicating your unique registration number.