Organisation : Directorate General of Foreign Trade (DGFT)
Facility Name : Identity Card System
Applicable Country : India
Website : https://www.dgft.gov.in/CP/?opt=certificate-management
What is Identity Card System?
To facilitate collection of authorisations and other documents, identity cards may be issued to the proprietor/ partners/ directors and the authorized employees. The documents/authorisations may be delivered to the identity card holder and the of ficials of the Directorate General of Foreign Trade (DGFT) shall not be responsible f or any loss etc. of the documents/authorisations thereafter.
How To Apply For Identity Card System?
To apply for an identity card, following are required:
** Your user profile must be linked with an IEC.
** A valid DSC must be registered in the system. You may verify the same from My Dashboard > View and Register Digital Signature Token.
** The person against whose name the identity card is to be issued, must be registered on theportal and must be linked with an IEC.
** A minimum of 3 authorisations should have been issued to the IEC to issue an identity card.
FAQ On Identity Card System
Frequently Asked Questions FAQ On Identity Card System
If my IEC is in DEL/cancelled/suspended, am I eligible to apply for an identity card?
** If your IEC is in DEL, you shall be allowed to proceed with submission of your request for issuance of an identity card.
** If your IEC is cancelled/suspended, you shall not be allowed to proceed with submission of your request f or the issuance of an identity card.
Who can apply for an identity card?
Any representative of the f irm who has his user profile linked with the designed IEC, may apply for issuance of an identity card.
I couldn’t complete my application, however, I had saved it after filing it partially. Where can I find it? OR Where can I find my partially filled application?
Please follow the below path to access your draft applications for identity card
** My Dashboard > Draft Applications.
** Click on Action (Under the Results) > Open
What is an application number? Where can I find it?
When an application is created and saved for the f irst time, an application number gets created. All draf t applications have an application number. The same can be found by following the below path: My Dashboard > Draft applications
What is a file number? Where can I view my submitted applications/File number?
When an application is submitted, a f ile number is generated. The application is tracked via this file number. Please f ollow the below path to get the file number for applications of identity card
** My Dashboard > Submitted Applications
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search.
** All details of submitted applications are available in the search results. These details also include their file number.
How can I request for withdrawal of my submitted application?
Please follow the below path to withdraw a submitted application
** My Dashboard > Submitted Applications
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** Click on Action (Under the Results) > Withdraw
Where can I view my approved identity cards?
Please follow the below path to get the approved identity cards
** My Dashboard > Submitted Applications
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** Click on Action (Under the Results) > View Approved Licenses > View Letter
What is view lifecycle? Where can I see it?
Please follow the below path to view lifecycle of a submitted file for issuance of an identity card
** My Dashboard > Submitted Applications.
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** Click on Action (Under the Results) > View Life Cycle
Where can I see the DSC/e-Sign details of the submitted applications?
Please follow the below path to view the DSC/e-Sign details of a submitted f ile f or issuance of an identity card
** My Dashboard > Submitted Applications.
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** Click on Action (Under the Results) > DSC/e-Sign Details
Where can I check the status of my submitted application?
Please follow the below steps to check the status of a submitted application for Identity card
** My Dashboard > Submitted Applications
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** In the search results, please find the status of the submitted application under the column File Status
How will I get to know whether my payment is successful or failed in the system? OR Where can I check the status of my payments for an application?
Post successful payment against your submitted application, an acknowledgement message stating the successful submission of the application shall be shown on the screen.
The same can be confirmed by following the below steps:
** My Dashboard > Submitted Applications
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** Click on Action (Under the Results) > Payment Details
What to do if my application is marked as deficient?
If the File Status of your submitted application is marked as deficient, please follow the below steps to respond to the deficiency raised by the officer:
** My Dashboard > Submitted Applications
** Enter Type of Scheme (Select in dropdown: Certif icate Management) and Type of Sub Scheme (Apply for ID)
** Click on Search
** Click on Action (Under the Results) > Respond Deficiency
** Click on View under the Deficiency view to view the deficiency letter issued by the officer.
** To respond to deficiency, click on Respond under the Respond to Deficiency.
** A pop-up shall appear asking you Do you want to amend application? , in case you have to add attachments only, please click on NO whereas, to make changes to your application, please click on YES.
** On submission of your response, the life cycle view of the application is updated f or your reference and the file is submitted to the RA officer who issued the deficiency letter.
Where can I confirm the submission of my response to a deficiency against my submitted application?
Post submission of your response to the deficiency, a pop-up appears confirming your submission. Also, the same gets updated in the life cycle view.