Organisation : Maharashtra State Road Transport Corporation (MSRTC)
Facility Name : Cancel MSRTC Bus Tickets Online
State : Maharashtra
Website : https://npublic.msrtcors.com/reservation-home
How To Cancel MSRTC Bus Tickets Online?
To cancel your MSRTC bus ticket, log in to the MSRTC Online Reservation System. Go to the booked ticket section to retrieve your reservation, and select the cancel option. Cancellations must be made at least 4 hours before the bus departs from its originating station.
Related / Similar Facility : MSRTC Maharashtra Bus Tickets Booking
You can cancel your E-Ticket before four hrs scheduled departure time of originating bus station. No. refund will be given after expiry of permissible period of cancellation to cancel E-Ticket we need to login then go to my tickets link on the left navigation bar, select ticket to be cancelled and click on cancelled link.
E-Ticket cancellation is permitted through M.S.R.T.C site: https://npublic.msrtcors.com. Cancellation is allowed before 4 hours of scheduled departure time from originating bus station. In case, if passenger is absent for journey, no refund will be given to the passenger.
Cancellation Charges of MSRTC Bus Tickets
Following cancellation charges are applicable.
** 10% of the ticket fare will be deducted if the ticket is canceled 24 hours before the departure time.
** 25% of the ticket fare will be deducted if the ticket is canceled 12 hours before the departure time.
** 50% of the ticket fare will be deducted if the ticket is canceled 4 hours before the departure time.
** Reserved tickets can be cancelled only up to 4 hours before the scheduled departure time of the bus trip. After this period, reserved tickets shall not be cancelled.
** No separate cancellation charges shall be levied for ticket cancellation. (Earlier, cancellation charges of ₹0.50 and ₹1.00 were levied as per provisions (i) and (ii) under Clause 3.2.).
** No refund shall be granted for advance reservation tickets that are faded, damaged, torn, or worn out.
Important :
** This E-Ticket is not transferable. This E-Ticket is valid only for the details specified above. The passenger having this E-Ticket required to carry print out of this E-Ticket or to show the soft copy of E-Ticket or E-Ticket SMS sent by MSRTC/AGENT on his Mobile, Tab , Laptop, etc. Along with Photo ID Card in original like Voter ID, Pan Card, Adhar Card, Driving License, Passport etc.
** Senior Citizen must carry his original photo ID as mentioned in E-Ticket or SMS during travel. Photo ID issued by appropriate authority should be enough elaborative and legible to establish a proof of age of 65 years or above and resident of State of Maharashtra.
** If passenger having concessional Ticket found without valid ID, the ticket will be treated as Invalid Ticket and amount tendered towards E-Ticket will be forfeited in default. In addition the passenger would be required to purchase a fresh ticket as a normal passenger.
** Corporation reserves the rights to change/cancel the bus service mentioned in the E-Ticket.
** Passenger will have to pay the fare difference if any in case of Revision of fare or Change of Service.
** The departure time means departure time of the originating bus station. Reservation charges and convenience charges including GST charge are not refundable. In case of fare revision, the passenger has to pay the ticket difference amount.
Contact For MSRTC Bus Tickets
For any Technical Support:
Support E-mailporssupportmsrtc@ebixcash.com
Support Contact Number7738087103
For any Booking Related information:
Support E-mailmsrtchelpdesk@gmail.com
Contact Number1800221250 (Toll Free)
For any Payment Gateway related queries and refund:
Paytm Support E-mailcare@paytm.com
Paytm Contact Number0120 – 4456456