e-nagarsewaup.gov.in Register & Check Grievance Status : Urban Local Bodies Uttar Pradesh

Organisation : Urban Local Bodies Uttar Pradesh
Facility : Register & Check Grievance Status
Website : http://e-nagarsewaup.gov.in/ulbapps/Grievance/onlineComplaint.jsp
Check Status : http://e-nagarsewaup.gov.in/ulbapps/Grievance/onlineGrievanceStatus.jsp

Register Grievance :

Enter the following details,
Grievance Information (* Field Are Mandatory)
1. Enter City*

Related : Urban Local Bodies Uttar Pradesh Check RTI Status : www.statusin.in/23330.html

2. Enter Mohalla*
3. Select Service Category*
4. Select Service Sub Category*

5. Select Landmark (Like Mandir ke pass,Thane ke pass etc)
6. Select Lang. for Description*
7. Enter Description (Max 400 characters)*

Personal Information
8. Enter Name*
9. Enter Address*
10. Enter Mobile No* (Enter Mobile No Without 0)

11. Enter Email
12. Upload File
13. Enter Image Text

After Submitting you get a SMS on the above Mobile Number. Nagar Nigam Help Desk No: 1800 180 5432 can be used to know the status of Grievance

Check Status :
Enter the following details to know the status of the grievance,
1. Enter Grievance Id * (Enter Grievance ID)
2. Enter Image Text

Re-Open Existing Grievance :
Enter the following details to Re-open Complaint
1. Enter Mobile Number * [Max Char 10, Only Number]
2. Enter Image Text

About Us :
Uttar Pradesh is the most populated state of the country comprising of 75 Districts with 18 Divisional Headquarters, and an urban populations of 4.44 crores. It has 635 Urban Local Bodies.

** 14 Municipal Corporations commonly referred to as Nagar Nigams
** 195 Municipal Councils commonly known as Nagar Palika Parishads
** 426 Nagar Panchayats commonly known as Town Areas.

This e-Municipalities Central Application has been conceived and launched in order to give services to citizens of Uttar Pradesh and Employees of Urban Local Bodies.

Latest trends and technologies like automatic notifications via SMS, USSD services, Mobile apps for Java/Symbian/Android Phones and IVR Call services etc. have been used to address citizens.

Frequently Asked Questions :
1. What facilities are available for RTI?
The e-nagarsewa provides provision for Citizen to track an entered application for its progress via the e nagarsewa application.

2. What are the application available for MPR for employees ?
The e-nagarsewa provides provision to enter the MPR data and provides the admin reports and the user reports for their prescribed logins. It provides entery of 43 proforma in the application.

3. What are the provisions of property tax collection?
There are three provisions for the property tax collection.
** From Counter of Zonal Office of Nagar Nigam

** From Registered CSC of Nagar Nigam
** From Webbased solution via payment gateway ( SBI Mops)

4. Can I get the Birth/Death certificate from Hospital?
When the event ( Birth/death) takes place in hospital, there is provision to register the brith/death and the provisional birth/death certificate is given to citizen.

The list of registered hospitals in e nagar sewa is at the link : View Link This is functional in all Nagar Nigams (14) of Uttar Pradesh.

5. What are the application available for MPR for employees ?
The e-nagarsewa provides provision to enter the MPR data and provides the admin reports and the user reports for their prescribed logins. It provides entery of 43 proforma in the application

6. Can I track my applicstion on mobile android/non android?
Yes you can

Contact Us :
Urban Local Bodies Uttar Pradesh,
Director of Urban Local Bodies
Lucknow-226001