ICICI Bank : Check Status of Your Service Request

Organization : ICICI Bank
Service Name : Check Status of Your Service Request
Applicable State/UT: All India
Website : http://www.icicibank.com/Personal-Banking/insta-banking/internet-banking/list-of-service-requests.page?

How To Check Status of ICICI Bank Service Request?

To check the status of a particular request, please enter your account number followed by your Service Request number and click ‘Go’.

Related / Similar Facility :
1. Check Credit Card Application Status

DB Tracker ICICI

To track the status of your application request, please enter your mobile number / e-mail ID in the account number field followed by your Service Request number and click ‘Go’.

Please note that you will be able to track the status of only those service requests created through the “Email Us” option of ICICI Bank website.

FAQ On ICICI Bank

Frequently Asked Questions (FAQ) On ICICI Bank

Can I know the status on credit card payments?
Yes, there is an option called View Last Credit received in Internet Banking Account, which will help you with this requirement of yours. Please login to your Internet Banking Account > My Accounts> Credit Cards> View Last Credit Received.

It will show you the following details :
** Last payment received date
** Last payment amount
** Payment due date
** Next statement date

How many passwords do I have for Internet Banking?
You have only one password for Internet Banking i.e. Login password. The login password, as the name suggests is required to login to your Internet Banking account.

Can I have only one User ID for all ICICI Bank relationships?
Yes, you can link all your ICICI Bank accounts and Credit Cards and Demat Accounts to one Internet Banking User ID. However there are certain rules for linking joint accounts.

To link 2 accounts to one User ID, it is mandatory that the Date of Birth, Name and communication address are identical in both the accounts. Incase of joint accounts, the primary account holder details should match with the ICICI Bank Account to which it is being linked to.

What are the different Demat service requests can I make online?
You can make the following requests online:
Request for a Transfer Instruction Booklet.

What are the different Credit Card service requests that I can make online?
You can make the following service requests online:
** Auto Debit
** This is an online facility for setting standing instructions for auto debit on your credit card.
** Add-on-card

** You can submit an online request for a non-photo add-on-card.
** Dial a draft
** You can request for demand draft online. This would be shipped to your current mailing address of the credit card within 4 working days of submission of request.

** Duplicate PIN Request
** You can also request for a duplicate PIN. The PIN will be shipped to you within 7 days of submission of the request at your current mailing address of the chosen credit card within 7 working days of submission of the request.

** Replacement/Renewal Card Not Received
** Queries Related to EMI-on-Call Facility

About Us:

ICICI Bank is India’s largest private sector bank with total assets of Rs. 6,461.29 billion (US$ 103 billion) at March 31, 2015 and profit after tax Rs. 111.75 billion (US$ 1,788 million) for the year ended March 31, 2015. ICICI Bank currently has a network of 4,050 Branches and 12,919 ATM’s across India.

Services of ICICI Bank

ICICI Bank is a private sector bank in India that offers a range of financial products and services to its customers. Here are some of the services offered by ICICI Bank:

Savings Accounts:
ICICI Bank offers a range of savings accounts to cater to the needs of different types of customers. The bank also offers a number of features such as internet banking, mobile banking, and debit cards to make banking more convenient for customers.

Current Accounts:
ICICI Bank offers a range of current accounts for businesses of all sizes. These accounts come with features such as internet banking, mobile banking, and cheque books to help businesses manage their finances more efficiently.

Credit Cards:
ICICI Bank offers a range of credit cards to suit different needs and lifestyles. These cards come with a variety of benefits such as rewards, cashback, and discounts on shopping, dining, and travel.

Additional Simplified Procedure

Here are the steps on how to check ICICI Bank service request status:
** Go to the ICICI Bank website:
** Click on the “Service Request” tab.
** Enter your service request number in the “Service Request Number” field.
** Enter the captcha code in the “Captcha Code” field.
** Click on the “Submit” button.
** The status of your service request will be displayed on the screen.

Here are some of the important things to keep in mind when checking the status of your ICICI Bank service request:
** You will need your service request number to check the status of your request.
** If you do not know your service request number, you can contact the ICICI Bank customer care at 1800 102 1421 for assistance.
** You can also check the status of your service request by SMS. To do this, send an SMS to 56789 with the following format: ICICI <space> service request number
** For example, to check the status of a service request with the number 1234567890, you would send an SMS to 56789 with the following text:ICICI 1234567890