Status Check, Procedures, Facilities

Organization : Sony India
Service Name : Track Repair Status
Applicable State/UT: All India

Website : https://www.sony.co.in/

Track Repair Status

Life just got a bit easier ! You’ve sent your Sony product in for repair, and you’ve been given a Service Job Sheet which features an 8 digit number.

Related : E-Way Bill System FAQ Frequently Asked Question : www.statusin.in/38717.html

Take note of this number and key it in below to find out the status of your repair. Example, J10000011..If you encounter any problems, please contact us

About Sony India :
Sony India Pvt. Ltd., based in New Delhi, is the Indian subsidiary of Japan’s Sony corporation, headquartered in Tokyo.

Sony’s principal Indian businesses include Marketing, Sales and After-Sales Service of electronic products & software exports Products: LCD Televisions, Video and Digital Still Cameras, Notebooks and Business Projectors, Personal Audio, Audio Video Accessories, Hi-fi Audios and Home Theater systems, Car Audio and Visual Systems, Game Consoles, Mobile Phones, Recording Media and Energy Devices, Broadcast and Professional products

FAQs :
1. How long will it take to repair my product?
Subject to complications in repair and your approval of the initial estimate, if the required part/s is/are available, your product will be repaired in 4 days time.

2. How do I know if my product is repaired already?
Our representative will call you on the number provided at the time of depositing your product at the service centre and inform you. You can also Track your Repair Status by above link or via Web Chat.

If you need further information, please contact our Customer Care Center at : 1800-103-7799 (Toll Free) Working Hours : All 7 Days (9am to 7:30pm)

3. Is there warranty for the set/unit after repair?
For out-warranty repairs, should a natural failure recur within 90 days of the repair service carried out, Labour charges shall be waived off. If the failure recur in the spare part (s) replaced previously ,the spare part (s) shall also be replaced free of charge.

4. How much do I need to pay for the repair?
Please click here for more information.

5. Where is the nearest Sony Authorized Service Center from my house?
Click here to find a Sony Authorized Service near you. If you need further information, please contact our Customer Care Center at : 1800-103-7799 (Toll Free) Working Hours : All 7 Days (9am to 7:30pm)

6. Do you provide home service for Sony products? How do I request?
Currently we have home service for LCD TV, Audio Hi-Fi and Home Theatre products. You may contact the nearest Service Centre to schedule arrangement or contact our Customer Care Centre at 1800-103-7799 (Toll Free) for further information.

7. I purchased a Sony product overseas. May I know how to get Official Warranty from Sony India?
Sony India issues warranty ONLY on products marketed by Sony India. To get Sony products with Sony India warranty, we recommend you to buy Sony products at Sony Authorized Dealer in India.