nccptrai.gov.in : Procedure For Customer Register & De-Register

Organization : Telecom Regulatory Authority Of India
Facility : Procedure For Customer Register & De-Register

Home Page :http://www.nccptrai.gov.in/nccpregistry/
Register :https://www.statusin.in/uploads/1785-How%20to%20Register%20Preference.pdf
De-Register :https://www.statusin.in/uploads/1785-How%20to%20De-register%20information%20customer.pdf

Customer Register :

Customers (landline and mobile) who do not want to receive commercial communications can dial or SMS to 1909 (toll free) and register in either of the two categories

Related : Telecom Regulatory Authority Of India Customer Registration Status & UCC Complaint Status : www.statusin.in/1791.html

Register Your Preference For Receiving Commercial Communications :
** As a telecom customer, you have the option to either block all commercial calls and SMS or to block only commercial calls while receiving SMSs of your choice. For this purpose, you have to register your preference.
** You can register your preferences for receiving commercial communications by
A. Dialing toll free number 1909; or
B. Sending SMS to 1909
** When you dial the toll free number 1909, you will be prompted to register either through the customer care executive or through the Interactive Voice Response System (IVRS).
** You can register for the Fully Blocked category in which NO COMMERCIAL CALL OR SMS will be allowed or for the Partially Blocked category. If you opt for the Partially Blocked category, you WILL NOT RECEIVE ANY COMMERCIAL CALL BUT WILL RECEIVE SMS ON SUBJECT(S) THAT YOU OPT FOR.

Procedure For Registration Of Preference By Dialing 1909
** Dial 1909, listen to the instructions and choose one of the following for registration of preference:
** Through customer care executive
** Through IVRS (Interactive Voice Response System)

Registration of Preference Through Customer Care Executive :
** Ask the customer care executive for registration of your preference i.e. whether you would like to register in the fully blocked category or the partially blocked category.
a. Fully Blocked Category (No Call & No SMS)
b. Partially Blocked Category (No Calls; SMS on selected subjects)
** If you opt for the fully blocked category, the customer care executive will record your preference in the Providers Customer Preference Register (PCPR) and will inform you of the same through SMS indicating your unique registration number.
** If you opt for the partially blocked category, the executive will inform you of the various subjects available as per the list given below: