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jansunwai.up.nic.in Register & Track Grievance UP : Integrated Grievance Redressal System

Organisation : Integrated Grievance Redressal System, Government of Uttar Pradesh
Scheme Name : Register & Track Grievance
Register Here : https://jansunwai.up.nic.in/

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How To Register Jansunwai Grievance?

To Register your Complaint you have to enter the following details to complaint the registration.

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Steps :
** Go to the official website,click on the Register Grievance button on home page.
** Next Screen will be displayed click the check box for terms & Conditions
** Then Click on submit button.

View Status : https://jansunwai.up.nic.in/

1. Enter Your Mobile No
OR
2. Enter Your E-Mail Id
3. Enter Captcha code shown below.
4. Click on submit and general OTP button.

That will generate an OTP number. Once you receive the number using this OTP you can register your complaints.

How To Track Jansunwai Grievance?

To view the Complaint status enter the following details and finally click on the “Submit” button
1. Enter Complaint No
2. Mobile No or E-Mail Id
3. Security Code

Send Remainder

If you are not satisfied with the quality of the settlement of your complaint, please click on the ‘Your Feedback’ option given on the main page in the Feedback box detailed description of the reasons for dissatisfaction.

1. Enter Your Reference Number
2. Click on Submit Button

Your feedback will be evaluated from the competent level. Your reference / grievance will be revived in the case of an agreement with your objections in evaluation, and will be re-examined by the concerned authorities to ensure quality disposal.

Complaint Registration

** Facilitates registration of complaint through Mobile OTP.
** Facility to file online complaint at every level of governance.
** Facility to file a complaint at any time.
** Remittance of information through SMS / Email at each level.
** Dialogue between citizens and the government in an easy and transparent manner.

Online Registration By Citizen/ Officers :
** Mobile app for mobile governance has been created in view of mobile governance.
** By using this mobile app, citizens can easily register and track their complaint at any time.
** Departmental officials can easily see the complaints sent to them and take action for their disposal.

Public Speaking – Basic Concept :
‘E-Dialogue’ developed by the UP government is a coordinated grievance redressal mechanism, using information technology to achieve the objectives of good governance.

This system will be helpful in communicating between the citizens and the government / departments / government offices in an easy and transparent manner. Citizens will be able to register / track complaints online at any time.

Complaints received from different mediums will be available on the same portal / platform, so that facilitating the facilitation of disposal and monitoring of grievances will be available to the departmental officers.

About Us:

IGRS is an integrated system for grievance redressal in Uttar Pradesh to achieve the goal of good governance using latest technology involving all stakeholders.

A citizen can freely and conveniently file a grievance, track the grievance lodged on all important plateform and receive response to his satisfaction both in terms of quality and time.

Along with lodging of complaints, citizen can also interact with Government/Departments/Offices in an easy and transparent manner.

Complaints from all sources will be available on a single plateform to all departments which will improve access, redressal & monitoring.

FAQ On Jansunwai Grievance

Here are some frequently asked questions (FAQ) about Jansunwai Grievance:

What is Jansunwai Grievance?
Jansunwai Grievance is a grievance redressal system that has been implemented by the Government of Uttar Pradesh. It is a web-based platform that allows citizens to register their grievances against government departments.

Who can register a Jansunwai Grievance?
Any citizen of Uttar Pradesh can register a Jansunwai Grievance.

How to register a Jansunwai Grievance?
To register a Jansunwai Grievance, you can visit the Jansunwai Grievance website or the Jansunwai Grievance helpline. You can also register a grievance by post.

How long does it take to resolve a Jansunwai Grievance?
The government has set a target of resolving all Jansunwai Grievances within 30 days. However, in some cases, it may take longer to resolve a grievance.

How can I track the status of my Jansunwai Grievance?
You can track the status of your Jansunwai Grievance by visiting the Jansunwai Grievance website or by calling the Jansunwai Grievance helpline.

1 Comment
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  1. श्रीमोहन अवस्थी

    कोशवानी की पेंशनर वाली साईड कया अभी अपडेट नहीं हुई है जिससे पता चल सके जीवित प्रमाण पत्र आगे कितनी तारीख 2019 दिसम्बर तक का वैलिड है कृपया साईड को रिफ्रेश करने का कष्ट करें।

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