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suvidha.mahaonline.gov.in Register Complaint & Check Status : Maharashtra

Organisation : Digital Maharashtra
Facility : Register Complaint & Check Status
Applicable For : Maharashtra
Website : http://suvidha.mahaonline.gov.in/Forms/Complaint_Reg.aspx
Check Status : http://suvidha.mahaonline.gov.in/Forms/Check_Status.aspx

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Register Complaint :

Grievance is an Online Complaints Management System to manage IT related problems.
** Register calls and get a Token Number.

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** Complaint can be registered Online by the Customer or by Desk Officer over to the phone.
** Call can be closed by the Engineer or Desk Officer.
** Follow up action in a variety of ways like call received date, call closed date. etc.

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Please enter the following details,
1. Enter Name *
2. Enter Email Id *
3. Enter Mobile No *
4. Enter Land Line No

5. Select District*
6. Select Taluka *
7. Select Category *
8. Select Service Type *

9. Select SubService Type*
10. File Upload
11. Enter Details *

Check Status :
1. Enter Your Tocken Number
2. Enter Your Email ID
3. Click on the Search Status button

SMS Gateway :
The SMS Gateway is being used by the Government departments and agencies to send SMS notifications or updates to citizens and businesses. For availing this service, the department / agency needs to have an account with MahaOnline Mobile Seva.

This service is available only to government departments and agencies in the state of Maharashtra.

At present, departments such as Sugar Commissionerate, Food, Civil Supplies and Consumer Protection, Public Health, Primary Health Centre Program, School Health Program, Water Tracking Tracker System are using SMS Gateway.

1. Sugar Commissionerate, Pune :
Simplify the process of collecting data from factories on daily basis. An application has been developed in which Sugar factories send an SMS in pre-defined format containing values of various parameters to a fixed short-code. This is registered in database & MIS report is generated.

Key benefit of SMS service :
** Reduced time in compilation of Daily & Till Date crushing & Sugar Production report in various forms .
** Reduced effort required in collecting data from factories.

** Minimal manual intervention, no calculations involved ensuring Error-free operation.
** Report readily uploaded to website & can be accessed from anywhere through internet.
** Helps Government in analysing Sugar Production with demand in Domestic market.

Water Tracking Tracker System, GoM :
Sangali, Nanded & Jalgaon district ZP office sends an alert SMS to group of villagers while despatching the water tanker to the drought infected villages. This alerts villagers of Gram-Panchayat about the quantity of water, date-time & tanker no dispatched

About Us :
MahaOnline (‘MOL’) is a joint venture of Government of Maharashtra and leading IT services, business solutions and outsourcing firm Tata Consultancy Services (TCS) established since March 2010.

MahaOnline is facilitating the digitization and strengthening the penetration of Information Technology in various departments of Maharashtra government.

MahaOnline has put sincere efforts to provide hassle free services to citizens and various government departments throughout the state .free services to the citizens throughout the state, at their doorstep.

Contact Us :
MahaOnline Limited
5th Floor, Trade world,
D wing, Kamala City,
Senapati Bapat Road, Lower Parel ,
Mumbai – 400 013., India

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