IP India : e-Filing of Designs
Organization :Controller General of Patents, Designs & Trade Marks
Facility : e-Filing of Designs
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Home Page :http://ipindia.nic.in/
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Payment Gateway/ Net Banking Disclaimer :
All the payments made by the user of the IPO online services may be made using the IPO Payment Gateway hosted by IPOs designated bank. The Payment Gateway/ Internet Banking service is provided to you in order to facilitate the filing procedures using the online services provided by the IPO. By using these services, of the payment gateway, you expressly agree that your use of this online payment service is entirely at your own risk.
Transaction charge :
The necessary transaction charge plus service tax as applicable for online payment of the services will be borne by the user. These charges will be taken by the e-payment solution provider for giving this service. The list of charges for using various payment gateway services are mentioned below :
Debit Card transactions :
** 0.75% for transaction upto Rs. 2000
** 1% for transactions above Rs. 2000
The procedure adopted for online payment is as follows :
** An applicant prepares a draft of completed form/set of forms and goes for payment where a unique transaction number is generated by the IPO portal and is forwarded to payment gateway along with requisite amount of fee.
** At the payment gateway, the user is asked to choose a payment option and the bank.
** For all the transactions where success status is received from the payment gateway, an acknowledgement gets generated at the IPO portal. For transactions that are unsuccessful at payment gateways, if the amount is debited from the users bank account and payment gateway shows unsuccessful transaction then in such cases, the amount will be refunded by the payment gateway to the users bank account.
Receipt generation :
In case of successful transactions, an acknowledgement containing, the details of forms submitted shall be generated. However, the final receipt bearing permanent application/reference numbers shall be generated only after the realization of the amount in the Government account. The final receipt can be printed through the portal as well can be received over e-mail.
In case there is a transaction error :
** Check the status in “Transaction Failure” under PAYMENTS tab.
** Unsuccessful transactions : If the amount is debited from the users bank account and payment gateway shows unsuccessful transaction, the amount will be refunded by the payment gateway to the users bank account. E-filers are advised to wait for at least 30 minutes before re-attempting the transactions. Users are also advised to ensure that the payment gateway shows unsuccessful against the previous attempt, to avoid multiple payments against the same set of applications.
** If still there is no detail of the concerned form, check your Bank statement/account for the debited amount. If the Payment has been deducted from your account, do not file the same form again and email the details to ipo-helpdesk AT nic.in /delhi.tmr AT nic.in along with the Transaction ID .