feastjk.gov.in : Public Distribution System (PDS) Grievance Redressal Jammu & Kashmir

Organisation : Government of Jammu & Kashmir
Facility Name : Public Distribution System Grievance Redressal
Applicable State/UT : Jammu & Kashmir
Website : https://feastjk.gov.in/

What is Jammu & Kashmir PDS Grievance Redressal?

Citizens can lodge their grievances related to Public Distribution System (PDS) through this portal. The grievance would be forwarded to the concerned authorities for needful action. PDS Public Grievance Redressal Cell-Call Center is a physical place,which works 24X7, where anybody can make telephone calls to 1967(BSNL)/ 1800-180-7106 (Jammu Province) and 1800-180-7011(Kashmir Province) and can give their complaints to PDS Public Grievance Redressal Cell-Call Center.

How To Lodge PDS Grievance in Jammu & Kashmir?

To Lodge Public Distribution System PDS Grievance in Jammu & Kashmir, Follow the below steps

Step-1 : Go to the link https://feastjk.gov.in/
Step-2 : Enter the Complaint Details
Step-3 : Enter the Grievance Details
Step-4 : Upload Relevant Scanned Document
Step-5 : Click On Submit button

How To Track Grievance Status In Jammu & Kashmir?

To Track Grievance Status, Follow the below steps

Step-1 : Go to the link https://feastjk.gov.in/
Step-2 : Enter the Grievance Number
Step-3 : Enter the Mobile Number
Step-4 : Click On Submit button

Instructions:
Before you call or write…
** Make sure information submitted or given by you, should be best of your Knowledge.
** Registered complaint should be genuine and resolution period will depend upon the priority of the complaint.
** Try to be more precise in your subject matter.

FAQ On Jammu & Kashmir AePDS

Frequently Asked Questions (FAQ) On Aadhaar enabled Public Distribution System -AePDS

How to know the status of signal strength in PoS device ?
When Device is switched on at the bottom of the screen search for symbol “E” showing good signal strength. If any other symbol means signal strength is week go for wip antenna to boost the signal strength.

How to boost the signal strength in case of week signals ?
Change the location of device and use whip antenna .still not able to connect use broad band .

How long PoS will function on battery ?
For eight hours.

Sometimes printing fails while generating receipt, what could be the reason ?
Check if paper roll is properly placed. Check for battery strength. Good battery strength is required for printing

How to check new version is successfully updated?
In the login screen version number is displayed. Whenever a new version is released there is a prompt to download new version when dealer switches on the device. Go to settings select device update option, Automatically latest version is updated.

Whom to contact in case of GPRS connection failure ?
Check for signal strength and try to boost it using Whip antenna or broad band.

Can we give ration to beneficiaries not tagged to the FPS ?
No

What is eKYC ?
Aadhaar eKYC is a service offered by the Unique Identification Authority Of India (UIDAI) to validate the identity of an individual by verifying the personal details of an individual such as name, address, etc. against his or her biometric information held with the Aadhaar database.

What is the meaning of error message “Device is not Mapped with this Shop” ?
Each Fair Price shop is tightly coupled with the device number allocated to the shop. Hence Transactions for a shop is allowed from only the device assigned

Contact

Toll Free Number : 1967