echallanpg.goa.gov.in : Register For e-Challan Payment Gateway Services

Organisation : Directorate of Accounts
Facility Name : How To Register For e-Challan Payment Gateway Services?
Applicable State/UT : Goa
Website : https://echallanpg.goa.gov.in/

What is E-Challan Payment Gateway?

The Challan is the prevailing system of accepting all government receipts into the Treasury. Challans are deposited by the public as well as the Drawing and Disbursing Officers (DDO’s) of the government. E-Challan Payment Gateway (PG) has been developed by National Informatics Centre, Goa State Centre to facilitate departments of the Government of Goa to provide online payment feature for their services.

How To Register For Goa e-Challan Payment Gateway Services?

This option enables you to register for e-Challan Payment Gateway services.

Registering enables you to:
1. View History of online-payments done by you.
2. Check the payment status of an online-payment.

A registered user need not enter her/his details like address, pincode & e-mail everytime s(he) makes an online-payment.

When Registering:
1. A One Time Password (OTP) will be sent to the mobile number provided by you.
2. On receiving the OTP, please enter the OTP in the textbox provided.
3. If the OTP, SMS does not reach you instantly, you can always Close this option, and return to this option at a later stage.
4. As and when the OTP is delivered, please return to New Registration option and enter the OTP, and proceed with registration.
5. However if there is failure in delivering the OTP SMS, click on the Resend button, and the OTP will be delivered to you again.
6. Please note that the Resend button gets enabled after 5 minutes of a previous OTP send action.

How To Do Goa E-Challan Payment?

To Do Goa E-Challan Payment, Go to the below link and Enter your Mobile Number and Name. Details like Address,Pincode,Email will be displayed if you are a registered user. If you are not a registered user, proceed by entering all details.

Pay eChalllan Here : https://echallanpg.goa.gov.in/home.aspx

View Payment History:
1. Enter your registered mobile number.
2. Enter your name.
3. Select the date period from the date picker.
4. Click on View History button, to see past online-payments done by you using e-Challan payment gateway.

Change Registration Details:
This option can be used to change details like Name, Address, Pincode, Email id, Secret Question & Secret Answer provided by you at the time of registration.

When changing registration details:
1. A One Time Password (OTP) will be sent to your registered mobile number.
2. On receiving the OTP, please enter the OTP in the textbox provided.
3. If the OTP, SMS does not reach you instantly, you can always Close this option, and return to this option at a later stage.
4. As and when the OTP is delivered, please return to Change Registration Details option and enter the OTP, and proceed with changing details.
5. However if there is failure in delivering the OTP SMS, click on the Resend button, and the OTP will be delivered to you again.
6. Please note that the Resend button gets enabled after 5 minutes of a previous OTP send action.

FAQ On E-Challan Payment

Frequently Asked Questions FAQ On E-Challan Payment

1. Do I have to register compulsorily to use e-challan PG?
No, you don’t have to register compulsorily; you can use the Quick Pay option to make payments on the fly.

2. What is the benefit of registering?
Registered users can view the history of their payments; this is not available to Quick Pay users.

3. Is my payment transaction secure?
Yes, e-Challan PG is implemented on HTTPS, which is a secure protocol.

4. How do I keep track of my transaction status?
During your transaction, a unique e-Challan number will be generated. You can track your transaction status using this number using the “Check Payment Status” option.

5. What do I do if there is a power/ network/ computer failure after the e-Challan number is generated?
In such cases, once your system is up and running, you can visit e-Challan PG once again and use the “Have e-Challan Number” option to proceed with online payment.

6. What is the benefit of “Have e-Challan” option?
You can use this option in scenarios cited in point 5. You can also use this option to retry payment in case of a previous failure/pending status (please refer point 15).

7. Is it compulsory that I make online payment of e-Challan generated by a departmental application?
No, you have the option of paying it across the counter at the bank.

8. What do I do if my transaction was successful but no receipt was generated?
You can re-print your e-Receipt from this web site by clicking on Quickpay/ Reprint e-Challan Receipt.

9. My payment status is shown as “Pending”, what does it mean?
It means the SBI payment gateway is still processing your transaction.

10. Can I re-try making online payment of a transaction with status “Pending”?
Please see point 15, ready reckoner.

Contact

Directorate of Accounts
Opp. Old Secretariat,
Fazenda Building, Panaji Goa.

Phone: 0832-2225548/21/31
Email: dir-acco.goa(at)nic(dot)in