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AHARA Karnataka Public Grievance Redressal System

Organisation : Department Food, Civil Supplies & Consumer Affairs, Karnataka
Facility Name : Public Grievance Redressal System
Applicable State/UT : Karnataka
Website : https://ahara.kar.nic.in/pgrs_fcs/home.aspx

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What is AHARA Karnataka Public Grievance Redressal System?

This system helps the public to raise their grievance related to any issue /office to the senior office of the ‘AHARA Karnataka Food,Civil Supplies & Consumer Affairs Dept’. The grievance can be entered and submitted from anywhere & anytime without travelling to the office of the senior officer. This system generates the acknowledgement for each grievance . The public can monitor the status of his /her grievance easily from anywhere & anytime .

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Benefits of AHARA Karnataka Public Grievance Redressal System

AHARA Karnataka Public Grievance Redressal System provides the following benefits to public.
** Public can raise the grievance from anywhere & anytime.
** It brings accountability to process & reply by the concerned officer.
** It brings transparency in the system.
** The grievances can be monitored by senior officers easily.

How To Access AHARA Karnataka Public Grievance Redressal System?

To Access AHARA Karnataka Public Grievance Redressal System, Follow the below steps

Step-1 : Go to the link https://ahara.kar.nic.in/pgrs_fcs/Grievance/Grievance.aspx
Step-2 : Enter your personal details
Step-3 : Enter your Grievance
Step-4 : Enter Captcha Code
Step-5 : Click On Submit Button

Public Distribution System:
Commissioner is the link between the Government and the Districts. All sections report to Commissioner and execute works at instant. Commissioner co-ordinates the activities of the Department with the Deputy Commissioners at district level and Additional/Joint Director at Bangalore Informal Rationing Area.

Fair Price Shops are the link between the department and the people. Food Inspectors and other Officers of the department constantly watch these shops and see that they function accordingly to meet the objectives of the Department and the Government. Strict vigilance is kept on these shops and any irregularities are treated effectively. Care is taken to take the benefit to needy citizens.

Government of India allots rice/wheat and kerosene to Government of Karnataka every month. The allotment is based on the number of ration cards.

The objectives of the Public Distribution System are :
** To protect the low income groups by guaranteeing them supply of certain minimum quantities of food grains at affordable price.
** Ensuring equitable distribution.
** Controlling the price rise of Essential Commodities in the open market.
** Essential Commodities are distributed through Fair Price Shops to ensure that the basic food requirement of the population is met on the one hand and food security to the poor on the other. Food grains are issued to the poor and vulnerable sections of the society at affordable prices.

Contact

Helpdesk line number for registering complaint : 1967
Commissioner Office Address: Commissioner Office,Market Federation Building, No.8,Cunnigham Road, Bangalore
E-mail id : fcsddvigilance [at] gmail.com
Fax No.: 080-22267205

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