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KSEB WSS Web Self Service Quick Bill Pay : Kerala State Electricity Board

Organisation : Kerala State Electricity Board Limited (KSEB) Web Self Service
Facility Name : Quick Bill Pay
Applicable State/UT : Kerala
Website : https://wss.kseb.in/selfservices/wssloginUser.do

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How To Pay KSEB Bill?

This is one of the exclusive features for the unregistered Users of WSS. Here the User will be able to pay his/her outstanding energy bill without log in

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** Select the QUICK PAY from the KSEB Web Self-Services homepage menu bar
** Enter the Bill Details for the following parameters
** Consumer Number: Must be a valid / active consumer number
** Bill Number: Must be a valid bill number for energy
** Click on Submit to see the bill. The details of the bills selected will be shown. Bill details page will be displayed
** Mobile number or the Email Id of the User should be entered.
** Click on Proceed to payment to pay the bill

Pay Online : https://wss.kseb.in/selfservices/quickpay

How To Do The Online Payment?

1. Select the bills with the respective amount to pay. Clicking on Proceed to Pay will take the User to a page for payment options as mentioned below
** Credit card
** Debit card
** Net banking

2. According to the payment option selected, details are to be entered. Enter the 3D Secure pin. If Net Banking option is selected, the system will open a list of Banks. System will be redirected to the Net banking option of the bank selected. After providing all the details the bank will get response to the transaction
3. Print option is also provided to print the payments details
4. If the transaction fails, a page will be displayed with an error message
5. The user will receive a receipt number generated against the bills paid. This receipt number will be used for any further communication/enquiries with KSEB regarding the bills paid.

Note:
** For Quick pay consumers are required to register mobile number with KSEB. Please sign in to register mobile number if not yet registered.
** Quick payment option for ENERGY CHARGE bills, annual ACD bills and LED bills. Installment bills can be paid only through counter. Due amount will be updated only tomorrow in case of bills paid today.

History:
A registered User can see the Billing, Payment & Consumption history for the consumer numbers registered with the User account

How To View KSEB Billing History?

** The Billing History comprises of all the bill related details of the selected consumer over the span of 3 months, 6 months & 12 months
** Click on History from the links
** The first page of History will be opened under the Billing History tab as displayed hereunder
** Select the consumer number from the list
** Select the duration in months
** Billing history of the consumer is displayed as hereunder

How To View KSEB Payment Details?

** The Payment Details comprises of all the payment related details of the selected consumer over the span of 3 months, 6 months & 12 months
** Select the consumer number from the list
** Select the duration in months
** Payment details of the consumer for the selected duration is displayed as hereunder

Consumption History:
** The Consumption History shows the units consumed by the selected consumer over the span of 3 months, 6 months & 12 months
** Click on Consumption History tab in History from the links
** Select the consumer number from the list
** Select the duration in months
** Consumption History of the consumer for the selected duration is displayed in two ways

Contact

For support and assistance, Mail to: cccepaysupport@kseb.in OR Call: 1912 / 0471-2555544 [24X7 Customer Care Center]

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