DGVCL Solar Rooftop Payment : Dakshin Gujarat Vij Company

Organisation : Dakshin Gujarat Vij Company Limited (DGVCL)
Facility Name : Solar Rooftop Payment
Applicable State/UT : Gujarat
Website : https://dgvcl.com/

How To Do DGVCL Solar Rooftop Payment?

Steps to perform DGVCL Solar Rooftop Quick Online Payment

Steps:
1. Search in with the SR No. Or Consumer No.
2. Verify Payment Detail and process further by clicking on the Pay Now button.
3. Quick Online Pay screen will be redirected to Payment Gateway.
4. After completion of payment, Payment Acknowledgement will be displayed.
5. You may take a print-out of the payment acknowledgement by clicking on the Print button.
6. Transaction processing fees for Net Banking is Nil for one transaction per bill. For more than one transaction per bill, processing charges of Rs. 2.50 per transaction shall be debited to the consumers.
7. Wallets and other EBPP channels is Nil for one transaction per bill.For more than one transaction per bill, processing charges of Rs. 2.50 per transaction shall be debited to the consumers.
8. Transaction processing fees for Debit Cards is 0.75% of Transaction amount for value upto Rs. 2000.00/- Plus Applicable Service Tax, 1.00% of Transaction amount for value above Rs. 2000.00/- Plus Applicable Service Tax [Subject to Min of Rs. 5.00/- Plus Applicable Service Tax] will be charged to the customer.
9. Transaction processing fees for Credit Cards is 1.00% of Transaction amount Plus Applicable Service Tax [Subject to Min of Rs. 5.00/- Plus Applicable Service Tax] will be charged to the customer.

Pay Here : https://mpay.guvnl.in/SolarPayDG/

FAQ On DGVCL Payment

Frequently Asked Questions FAQ On DGVCL Payment

1. What is Consumer Number?
The Consumer Number is a 5-digit or 11-digit number depending upon the consumer type (HT or LT) appearing in the top left corner of the bill.

2. What should I do if I forget my password?
You can recover your password through “Forgot Password” link in the home page.

3. What should I do if I forget my Username?
You can recover your username through “Forgot Username” link in the home page.

4. Explain the process of Registration briefly.
New users can register themselves by clicking on the Sign Up link present in the Home Page of the consumer portal. Registration is simple and entirely online process. The user is successfully registered upon submission of valid registration details.

5. Is an e-mail id essential?
Yes ,an e-mail address is required for retrieving the forgotten username through “Forgot Username” screen by providing registered email id and even required for getting energy bill on email.

6. Explain the purpose of Service Request briefly.
Service Request is used for raising request for various facilities such as new connection and temporary connection. User can raise request for permanent as well as temporary disconnection, changing existing name and category,shifting and load change of consumer account. User can also raise request for reconnection of inactive consumer accounts and check the status of the service request.

7. Explain the process of LT New Connection briefly.
Step 1: Obtain Application Form at any MGVCL offices OR Download through website by Applicant
Step 2: Submit Application Form with Required Documents OR Submit through Online alongwith documents upload by Applicant
Step 3: Registration OR Payment through Online by Applicant
Step 4: Site Survey by Sub-division
Step 5: Estimate Issuance by Sub-division – Timeline within 7 days of date of application
Step 6: Make Payment as per Estimate OR Payment through Online by Applicant
Step 7: Execution of Agreement(For Ind & AG Connections) by Applicant
Step 8: Execution of Work by Sub-division
Step 9: Submit Test Report of authorized Electrical Contractor by Applicant
Step 10: Release of Connection by Sub-division – Timeline within 7 days for no modification in network after compliances of Estimate Notice/formalities by prospective applicant Maximum Number of Days to complete application for no modification in network – 15 days
Step 11: Bill Issuance by Sub-division

Note: For other timelines, please refer “Charter of Consumer”, available on website

8. Can I use credit /debit cards of any bank?
You may use credit cards of any bank and debit cards of certain banks that authorize internet transactions.

9. Is there any charges for Credit Card?
Yes. The charges are levied by Master/Visa Credit/Debit Card Service provider and these are @1% per transaction.

10. Will other banks get added to Net Banking facility?
Yes. Other banks will be added in due course.

Contact

Customer Care (Complaints For Power Interruption , Online payment Etc) 1800-233-3003 / 19123