How To Fix Appointment Using Swagatam?

Organisation : Government of India
Facility Name : Fix Appointment Using Swagatam
Applicable For : Indian Citizens
Applicable State/UT : All India
Website : https://swagatam.gov.in/Public/Index.aspx

How To Fix Appointment Using Swagatam?

** Visit website Swagatam.gov.in and register yourself with your mobile number and email id.
** On registration, the user gets a One-Time Password (OTP) on his / her Mobile phone.
** The OTP allows the user to confirm the registration;
** Log in using registration details and select Office and officer with whom appointment is sought.
** Also input your preferred slots for date and time;
** The request for meeting is submitted to the concerned officer.
** The concerned officer will schedule the appointment based on his engagements.
** The visitor gets email and SMS alert on his mobile phone as soon as the appointment is fixed;
** Visitor logs into the system and prints his Gate Pass;Visit the office at the appointed time.
** The Visitor may kindly take the entered Digital ID for his / her identification purposes; and
** In the event of change of appointment timing, the Visitor gets SMS and email alert.

On-Boarding Procedure for an Organisation

The Central Government, State Government and Public Sector interested in using the Swagatam can submit their request online in the following way:

** The organisation Administartion can login with the official email id with nic.in or gov.in
** Verification will be done through OTP at the email id entered;
** Submit the information as desired in t he form and generate the form as requested;
** Get the application signed by the Admininstartion of the organisation and upload the same the Swagatam;
** Name, designation, contact details of a System Administrator (System Administrator would typically be managing the application for the organisation.
** He should be appropriately qualified / trained)
** NIC will create the User id and Password and communicate the same to the Nodal Officer and System Administrator System Administrator of the organisation will get the Master Data of the employees entered.

It is to be ensured that reception has internet connectivity with one system for 50 visitors a day. The reception must have a wired internet connection, computer with stabilised power with mouse and printer along with a webcam and bar code reader.

Key Features of Swagatam

** Solution for all Central, State and Public sectors offices;
** Cloud based, multi – tenant;Highly scalable;
** SMS and email alerts for the visitors;
** Allows Reception registering of visitors directly also; and
** Query and reports to support management

What is Swagatam?

Swagatam is an initiative by the Government of India to facilitate the common man. Swagatam facility enables the citizens to have a smooth and simple process of making an appointment. It will bridge the gap between the Government and the common man and will enhance the opportunity of a common man to meet a government officer, hassle free.

Additional Simplified Procedure

To fix an appointment using Swagatam, you can follow these steps:
1. Go to the Swagatam website: https://swagatam.com/
2. Click on the “Appointments” tab.
3. Click on the “Create Appointment” button.
4. Enter the following information:
** Name: Your name
** Contact Number: Your contact number
** Email: Your email address
** Service: The service that you want to book an appointment for
** Date: The date of the appointment
** Time: The time of the appointment
5. Click on the “Create Appointment” button.

Swagatam will send you a confirmation email with the details of your appointment.

Here are some additional things to keep in mind when fixing an appointment using Swagatam:
** You can only book appointments for services that are offered by Swagatam partners.
** The availability of appointments may vary depending on the service and the time of day.
** You can cancel or reschedule your appointment up to 24 hours before the appointment time.