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Organisation : Department of Water Supply & Sanitation
Facility Name : Apply New Water Connection
Applicable State/UT : Punjab
Website :

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How to Apply New Water Connection Punjab?

** Log in to Connect Portal
** Complete your profile if required.
** After that click on Apply Now.

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The Department of Water Supply & Sanitation (DWSS) plays a pivotal role in ensuring sustainable drinking water services in Punjab and is authorized for the issuance of water connections to both residential as well as for commercial units in Rural and Urban areas of Punjab. The objective of the water connection service on connect portal is to make this Portal a single destination for all government services.

Fee Details :
Application/Processing Fee- NA
Govt Fee – NA

FAQ on New Water Connection

Frequently Asked Questions (FAQ) on New Water Connection Punjab
How to i apply for government schemes or services through the portal?

To apply for government schemes or services through the Punjab Connect portal (,please follow these general steps:
1) Visit the Punjab Connect portal by typing “” in your web browser.

2) Log in to your account using your registered email address or mobile number and password. If you don’t have an account, follow the registration steps (already mentioned in Q.1).

3) Once logged in, navigate to the relevant section or service you want to apply for. For example, if you want to apply for a Pension, you can find the particular service by searching the keyword or by applying filter through the department list.

4) Read the instructions and eligibility criteria for the scheme or service you wish to apply for.
5) Fill in the required application form with accurate and complete information. Provide all the necessary details, such as personal information, educational background, income details, etc.

6) Upload any required documents, such as identity proof, address proof, educational certificates, etc. Make sure to follow the specified file format and size requirements.
7) Review your application form and uploaded documents for accuracy and completeness.

8) Submit your application form by clicking on the “Submit” or “Apply” button.
9) After submitting your application, you may receive an acknowledgment or reference number. Note it down for future reference.
10) You can track the status of your application through the Punjab Connect portal (explained in Q.5).

Note: The exact steps and procedures may vary depending on the specific scheme or service you are applying for.

What should I do if I encounter technical issues while using the portal?

If you encounter technical issues while using the Punjab Connect portal (, here are a few steps you can take to resolve the problem:

1) Clear your browser cache and cookies: Sometimes, accumulated cache and cookies can cause issues with website functionality. Clearing them can help in resolving the problem. You can usually find this option in your browser’s settings.

2) Use a different browser or device: Try accessing the portal using a different web browser or device to see if the issue persists. This can help identify if the problem is specific to your current browser or device.

3) Check your internet connection: Ensure that you have a stable internet connection. If your internet connection is slow or intermittent, it can affect the portal’s performance. Try restarting your router or connecting to a different network if possible.

4) Contact the support team: If the issue persists or if you believe it is a technical problem with the portal itself, you can reach out to the support team for assistance. Look for a “Contact Us” on Unified State Helpline Number 1100

5) Provide detailed information: When reporting the technical issue to the support team, provide as much detail as possible. Describe the problem you are facing, mention any error messages you encounter, and provide information about the device and browser you are using. This will help the support team in diagnosing and resolving the issue more effectively.

Note: technical issues can sometimes be temporary or specific to certain users. It is always a good idea to try again after some time or check for any updates or announcements from the portal’sadministrators regarding known technical issues

How can I make Online payments for government services or fees?

Online payments for government services or fees on the Punjab Connect portal ( can be paid through various online modes like UPI, Internet Banking, QR Code etc.

Is there any other mode to apply for the service?

Citizens can visit the nearest Sewa Kendras to apply for the service. The list of Sewa Kendras can be seen at

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