Sanchar Saathi Chakshu Report Malicious Web Links : sancharsaathi.gov.in

Organisation : Department of Telecommunications
Facility Name : Chakshu Report Malicious Web Links
Applicable States/UTs : All Over India
Website : https://sancharsaathi.gov.in/sfc/

What is Chakshu Report Malicious Web Links Facility?

Chakshu empowers citizens to report malicious web links and fraudulent communications that threaten cyber security. Citizens can report various types of cyber crimes including financial frauds, phishing links, unverified APKs, device cloning attempts, and other misuse delivered through SMS, RCS, iMessage, social media platforms like WhatsApp and Telegram, or encountered during internet browsing. This comprehensive reporting mechanism helps protect the digital ecosystem by enabling quick identification and action against emerging cyber threats.

Related / Similar Facility : Sanchar Saathi Chakshu Report Unsolicited Commercial Communication (UCC)

Types of Chakshu Report Malicious Web Links

You can report various malicious URLs including:
** Fake banking websites asking for login credentials, OTPs, or card details
** Phishing links impersonating government services or KYC update portals
** Fraudulent payment gateway links designed to steal financial information
** Fake job portal links or lottery winning notifications
** Suspicious APK download links that may contain malware
** Links claiming urgent disconnection of telecom services

FAQ On Chakshu Report Malicious Web Links

Frequently Asked Questions FAQ On Chakshu Report Malicious Web Links

What are malicious web links?
Malicious web links are fraudulent URLs designed to deceive users into revealing personal information, downloading harmful software, or falling victim to cyber crimes or financial fraud. These include phishing links impersonating banks, government websites, or legitimate services to steal your credentials, financial details, or personal data.

What information should I include when reporting malicious links?
Provide comprehensive details including:
** Complete malicious URL exactly as received
** Screenshot of the message/ post containing the link
** Complainant details
** Sender’s phone number or email ID or social media handle from which you received it
** Date and time when you received the suspicious communication
** Description of what the link claims to do or promises

Within what time frame must I report malicious links?
You must report suspected fraudulent communications containing malicious links within 7 days of receiving them. Reports made after this timeframe may still be accepted but may not lead to immediate action against the sender.

Is my identity protected when reporting malicious links?
Yes, your privacy is completely protected. The Department of Telecommunications maintains strict confidentiality of your name, number and reporting details, and this information will not be shared with anyone.

What happens after I report a malicious web link?
Once you report a malicious URL, the system triggers multiple checks to analyse the weblink and classify it as malicious, suspected or clean. Once a URL is identified as malicious, it will be blocked on the Indian internet network. The information is also shared through the Digital Intelligence Platform with law enforcement agencies, banks, and financial institutions to prevent further fraud.

Can I report malicious links received through social media platforms?
Yes, you can report malicious URLs received through WhatsApp, Telegram, X, Instagram or other social media platforms. When reporting, select the appropriate medium and follow the same process of providing screenshots and complete details.

What if I accidentally clicked on a malicious link?
If you clicked on a suspicious link but haven’t provided any personal information, immediately change your passwords for important accounts and monitor your bank statements.

Can I report the same malicious link multiple times?
No, avoid reporting the same malicious URL multiple times. However, if you receive the same type of malicious link from different senders, you should report each instance separately with complete details. If you receive multiple web links in a single communication, there is an option to report multiple web links in one complaint.

Is there any cost for reporting malicious links on Chakshu?
No, reporting suspected fraudulent communications including malicious web links on the Chakshu portal is completely free of charge for all citizens.