Purple Bus Ticket Cancellation Online : purplebus.in

Organisation : Purple Bus
Facility Name : Bus Ticket Cancellation
Country : India
Website : https://purplebus.in/

How To Cancel Purple Bus Ticket Online?

Ticket cancellation can be made up to 4 hours before the journey from the pickup time. It is the right of Prasanna Purple Mobility Solutions Pvt. Ltd.. to change the cancellation policy at any time without prior notice.

Bookings made from this site will be eligible for cancellation only through the Cancellation Form on this site. No cancellation requests will be entertained by any branch or agent office.

Cancel Tickets Here : https://purplebus.in/cancellation

Note: Once ticket is Preponed or Postponed, can not be Modified or Cancel/Refunded again.

Terms & Conditions On Purple Bus Ticket Cancellation

1. The website & schedule own by Prasanna Purple is referred as “Prasanna Purple” and “customer” is the one who is doing web transaction like booking tickets, cancelling tickets, reprint of ticket or any transaction related to booking. “Third Party” refers to schedule which are not owned by Prasanna Purple

2. The arrival and departure times mentioned on the ticket are only tentative timings. However the bus will not leave the source before the time that is mentioned on the ticket.

3. Cancellation charges of other Third party operator will be displayed while making the cancellation, as it changes from time to time. (After Departure No Refund). Third party schedule are schedules shown in non purple background and schedules not been operated by Prasanna Purple

4. Cancellation charges for schedules of Prasanna Purple
Cancellation Cut Off Time : More than 4 Hours
Cancellation Return Amount : 100%

5. Date and time change is not permitted

6. It will take 7 -10 working days to get your “Refund money” back to your account.

7. Passengers are required to furnish the following at the time of boarding the bus:a. A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).b. Identity proof (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card).

8. Prasanna Purple is not responsible for
** Bus not departing / reaching on time The bus operator canceling the trip due to unavoidable reasons
** The baggage of the customer getting lost / stolen / damaged
** The bus operator changing a customer’s seat at the last minute to accommodate a lady / child
** The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus)
** The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point
** Third party bus operator’s employees being rude
** Third party bus operator’s bus seats etc not being up to the customer’s expectation

9. In case of Air Conditioning / Video failure before departure, no refund or cancellation will be made

10. Ticket purchased through the web should be cancelled only through the web by passengers

11. We as a merchant is not responsible for bank details provided during booking, since such information is processed on secure bank website.

12. The maximum liability of Prasanna Purple will be upto the ticket amount

13. Subject to the Pune Jurisdiction only

14. Management of Prasanna Purple, has the right to change or modify the rules without prior notification.

15. Rescheduled Ticket cannot be cancelled

Purple Bus Helpdesk

For more details about route related (020) 67186800