How To Cancel Peach Mode Order Online?
Organisation : Peach Mode
Facility Name : Cancel Your Order
Country : India
Website : https://peachmode.com/pages/cancel-your-order?
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How To Cancel Peach Mode Order Online?
To Cancel your order please enter your Order ID and Email/Phone in the box below and press the “Submit” button. These were given to you on your receipt and in the confirmation email you should have received.
Steps:
To Cancel Peach Mode Order Online, Follow the below steps
Step-1 : Go to the link given above
Step-2 : Enter your Order ID and Email/Phone in the box
Step-3 : Press the “Submit” button
Refund Policy of Peach Mode
We believe in satisfying and delighting our customers. The product which we sell we belive that is the best customer can get at the price. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it.
However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. Items which have reduced selling price are considered as sale items and which are sold at full price are considered non-sale (fresh) items.
Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:
** If you have received damaged product or the wrong item, please mail us at returns@peachmode.com with your order number and couple of pictures of the material within 7 Days of delivery.
** We will try and replace the product as soon as possible or issue store gift card if you need.
** At Peachmode each product is quality checked, verified and then shipped to the customer but we understand that manual errors can happen and hence we offer to exchange the product or ship a new piece.
** Sale of clearance sale items as defined are final and will not be exchanged.
Do not like the product / Product not as per the picture shown:
** We understand that in some cases that you may not like the product which you have received or you feel that the product is different from what was shown.
** There might be several reasons for that. However we do have a flat 7 Day return policy in such cases. It is applicable in case of non clearance sale items.
** Please mail at returns@peachmode.com with order number and reason for return.
** We will get back to you with return packing slip and pickup arrangements in 48-72 hours. (if the pickup is not available at your pincode then please send the package back to us and we will reimburse upto INR 100/- as the courier charges)
** As soon as we receive the product in our warehouse you will get store credit / gift card which can be used to purchase anything else from the website.
** Store credit is valid for lifetime. There is no expiry.
** We do add almost 100+ designs daily so we are sure that you will be able to find a suitable item from our ever increasing collection.
** Cash refund will not be given.
** Sale of clearance sale items are final and will not be exchanged.
Stitching Problems for International Customers:
** We at Peachmode work with our tailoring team closely to provide you the best fitted product. Although as you understand under normal circumstances with your private tailor after many alterations only perfect fit is possible.
** We do recommend you to get the product stitched with your private tailor for the best fit, however we understand in certain international locations stitching is not possible or it is very closely. Hence we provide this service at nominal cost.
** We recommend that when you select standard size you also put the detailed sizing for the order in comments section which is taken from your tailor. Standard sizing may not fit all and in most cases alterations are required.
** We can alter the product for you free of cost but you will have to send the product at your own expense and we will alter it and send it back to you. One side shipping charge company will bear.
** Please mail the details along with alterations needed on returns@peachmode.com.
** In any case stitched product won’t be taken back and money will not be refunded.
Contact Details of Peach Mode
Email : contact [at] peachmode.com