How To Cancel ADIDAS Order Online?

Organisation : ADIDAS
Facility Name : Cancel Online Order
Applicable State/UT : All India
Website : https://www.adidas.co.in/

How To Cancel ADIDAS Order Online?

You can cancel online orders, entirely or partially, only within 15 minutes of placing them.

Steps To Cancel Your Order Online :
1. Go to the order tracker and enter your order number and email address. You can find your order number in your order history or in the email we sent you to confirm the order.
2. Click the button ‘Cancel items’. This button is only visible for 15 minutes after placing your order.
3. Now select the items you would like to cancel from your order, pick your cancellation reason and confirm your cancellation.
4. You will either not be charged or receive a refund for the cancelled products. Once your cancellation has been processed (within 2 – 4 hours), we’ll send a confirmation email to the address you used to place your order.

Cancel Here : https://www.adidas.co.in/order-tracker

Back-In-Stock-Item:
You can cancel this through your order details page until the moment that it is prepared for shipment. Read more here.

ADIDAS Return Policy

In the event that you have a right to withdraw from a contract of sale with us (and thus return your Standard Product(s)) in accordance with Sections 2.15 \”Voluntary Return Guarantee\” on the terms and conditions page, the following conditions apply.

Notification of Withdrawal and Return of Products:
** To exercise your right of withdrawal you must inform us (AIMPL c/o adidas Customer Service Office No.6, 2ndFloor, Sector-B, Pocket No. 7, Plot No.11, Vasant Kunj, New Delhi -110070) by submitting a clear declaration (e.g., a letter sent by post or an email) stating your decision to withdraw from the contract of sale.

** You can use the sample withdrawal form attached as Appendix 1 to these Terms and Conditions, however, this is not mandatory.

** You may also withdraw from the contract of sale electronically by filling in the explicit withdrawal declaration on our Platform at www.adidas.co.in. If you use this option, we shall confirm receipt of order withdrawal via email.

** To meet the withdrawal period deadlines “Voluntary Return Guarantee” on the terms and conditions page, you will need to notify us about the fact that you are exercising your right of withdrawal before the expiry of the relevant withdrawal period.

** The Standard Product must be returned (following the instructions on the Platform) to our warehouse.

** The easiest and our preferred way to return your Products is to follow the steps in the Return section of the Help section of Platform, because this both returns the Products and notifies us of your desire to withdraw from the contract of sale in one go.

** If you return your Products by following the above instructions, we shall bear the costs of returning the Products. In some cases, you can request the carrier to pick up the parcel for return, but this may result in an extra cost charged to you by the carrier.

** The current extra cost can be found in the Return section of the Help section of the Platform. Returns not made in accordance with the instructions set forth above shall be at your own risk and at your expense.

** We shall notify you via email once we have received and processed the returned Product(s).

Please Note:
** Special provisions apply for Personalized Products as these have been designed specifically for you.
** This means that (without this affecting your rights) we cannot accept returns of these under the Voluntary Returns Guarantee unless they have manufacturing defects.
** Due to hygiene reasons, the following items cannot be returned: Swimwear, Underwear, Face masks, sports bra & Lingerie

ADIDAS Customer Service

Call : 1800-570-3944