Status Check, Procedures, Facilities

Organisation : United Bank of India
Type of Facility : SMS Alerts & Banking
Country : India

Website : https://www.unionbankofindia.co.in/english/home-loan.aspx

SMS Banking :

All e-Banking users can avail the following SMS Banking services.
** Balance Query

Related : United Bank of India E-Banking : www.statusin.in/2272.html

** Mini Statement
** Status of Cheque
** Stop Cheque
** Message to the Bank

To enroll for this service, please write to the Bank through United Online e-mail service.

The procedure for this is as follows:
** Login to United Online -> Choose “eMails” -> Select “Compose Mail”
** Type mail subject as “SMS Banking Activation”.
** Provide your Name and 10 digit mobile number in the mail body and click on send

After completion of the enrollment process which would take two working days, the user may set his/her SMS Banking password through United Online.

The process for setting SMS Banking password is as follows:
** Login to United Online ->Choose “Profile & Password” -> Select “Set SMS Login Password”
** Set your SMS banking password and start using the service.

The SMS request as per the format below is to be sent to 56161 for various services.

Example:
1. Balance Query :
ubal <13 digit Account number> <Password>

ubal 1234567891013 7890

2. Mini Statement :
utran <13 digit Account number> <Password>

utran 1234567891013 7890

3. Cheque Status :
uchqstat <13 digit Account number> <Cheque Number> <Password>

uchqstat 1234567891013 934433 7890

4. Stop Cheque :
uchqstop <Cheque Number> <13 digit Account number><06> <Password>

uchqstop 934433 1234567891013 06 7890

5. Message to Bank :
urm <Message> <Password>

urm hello 7890

6. Password Change :
upass <new Password> <old Password>

upass 4567 7890

Note:
Premium charges applied per SMS

SMS Alert :
SMS based Alert services are available to all the e-Banking users. The following are the alerts presently available for subscription.
** Account Debit / Credit alert.
** Stop Cheque alert.
** e-Banking password (login & transaction) expiry alert.

To subscribe for this service, please follow the following procedure.
** Update the mobile number registered with us. Login to United Online -> Choose “Profile & Password”. -> My Profile -> Update “Mobile Phone No.”

** Choose “Alerts” menu option and subscribe for the alerts desired.

FAQs :
1. Do all the mobile handsets support all the channels?
The SMS and USSD based services can be accessed from any handset. The Mobile application is supported on Java/Windows/Android/Blackberry platform and WAP services can be accessed from any handset having Internet browsing capability through GPRS.

2. How do I register for mobile banking service?
Customer can obtain the mobile banking application from branch or website of the bank and submit the duly filled in application form to his branch. On submission the Branch verifies the application and activates the service.

On activation of mobile banking service the Customer will receive two SMS to his registered mobile number. The first SMS contains the GPRS link to download the mobile banking application and the second SMS contains the application password and mPIN.

3. After registration I have received two SMS. What to do with these SMS?
The first SMS contains the GPRS link to download mobile banking application. In case the Customer opts for application based mobile banking then this link can be used to download the mobile banking application to the handset using the GPRS facility. The second SMS contains the application password and mPIN.

4. What is application password?
Application password is a four-digit numeric password generated by the mobile banking system on registration. Application password is required to login to the mobile banking application.

5. What is mPIN?
mPIN is a four-digit numeric password generated on registration which is used by the mobile banking system to authenticate the transactions.