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bwssb.gov.in Water Bills Viewing & Online Payment : Bangalore Water Supply & Sewerage Board

Organization : Bangalore Water Supply & Sewerage Board
Service Name : Water Bills Viewing & Online Payment FAQs
Office Location: Bangalore
Register/View/Pay Bill Here : https://bwssb.karnataka.gov.in/

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FAQ On BWSSB Water Bills Online Payment

Consumers can register at bwssb.org to view and make their water bill payment online. Below are a few Frequently Asked Questions (FAQ)

Related / Similar Service :
BWSSB Apply for New Water/Sanitary Connection Karnataka

pt.kar.nic.in

1. How to make online payment at bwssb.org ?:
To use the online payment facility, you have to register and login at www.bwssb.org. On login, click on “View & Pay Bills” to make the payment. Confirm the RR Number and click on “Proceed”. Select the “Bill Details” tab to know the outstanding amount. Accept the Terms and Conditions for making online payment. Click on “Pay Now”. This will take you to the payment gateways. Select any one of the available payment gateway (AXIS/ICICI/IDBI Bank) to make the payment.

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2. What type of payment options is available?:
Consumers can make their water bill payments through the payment gateways AXIS/ICICI/IDBI Bank using any credit or debit card which is Visa/ Master/ Maestro Card issued by any private or nationalized bank.

3. To make online payment AXIS/ICICI/IDBI Bank is available, but I do not have account in any of these banks. How do I make the payment?
The AXIS/ICICI/IDBI Bank is a payment gateway and will accept any credit or debit card which is Visa/ Master/ Maestro Card issued by any bank. Kindly proceed and make the payment if your debit or credit card is Visa/ Master/ Maestro card.

4. I want to make a part payment. How can I make the payment?:
Payments can be made only against the total bill amount. This has been implemented to avoid any discrepancies and help consumers to make the payment for the correct amount.

5. I want to use Net banking. How can I use this facility to make the payment?:
Acceptance of payment through net banking is not enabled. We will enable the same shortly.

6. How to take the print of the water bill?:
Login and click on “View & Pay Bills”. Confirm the RR Number and click on “Proceed”. Select the Bill Details tab, where you can view and also print/ save your bill for the current month and also for the last six months.

7. I want to view the Bill/Consumption/Collection data for the last six months:
Login and click on “View & Pay Bills”. Confirm the RR Number and click on “Proceed”. Select the “Bill Details” tab, to view and also print/ save your bill for the current month and also for the last six months. Select the “Consumption Details” tab to view your consumption pattern in the last six months and the current month. Select the “Collection Details” tab to view the current and last six months payment details.

8. I want to view/print the receipt for the online payment I have made:
Login and click on “View & Pay Bills”. On this page you will find a link “View Your E-Payment Details”. Click on this link to view/print your e-payment (online payment).

24 Hours Helpline: 22238888

Some Important Information From Comments

Error / Problem:
1. Our house is under BWSSB Sub Division NE3. Bill Number is N-318988110 raised in the month of NOVEMBER includes an arrear amount of Rs.42 and interest on arrears of Rs.3 although the water bill #N-318988100 which was raised in the month of OCTOBER was paid in full vide receipt #392 with an excess amount of Rs.8 Via KIOSK ID : 814-SANJAYNAGAR. In case any mistakes happened in your BILLING, I am sure you understand that the consumer must not be penalised by charging interest over and above the mistaken amount for no fault of him. May I expect a reply to clear the confusion taking suitable corrective action in the case?

2. Name mistake in BWSSB bill, if I enquire to correct the name in the R.T.Nagar water Supply board, the case worker is questioning to bring “UTTARA PATHRIKA” from BBMP office. 30 Years back mannual ledger was been maintaining in office now they update in computer, while updating to the computer, who will update the detail of consumer in data base.

3. I have some issue in billing in September month my bill was Rs.235 and October I received the bill for Rs.769. Nobody is staying the house due metro issue is going on so, the bill should come in minim charges right.

4. I have successfully logged on to the BWSSB portal. I can view the previous bill paid details. I have not received the bill from 05/09/2016 to 05/10/2016. How can I generate a new bill to make online payment? Water meter reading must have been recorded by BWSSB staff but bill is not reached. Please assist, how can I know the current month bill amount and to pay online including online payment system also.

Benefits of BWSSB Water Bills Online Payment

Here are some benefits of BWSSB water bills online payment:

Convenience:
Online payment of BWSSB water bills is convenient as it allows you to pay your bills from the comfort of your home or office, at any time of the day or night.

Time-saving:
Online payment of BWSSB water bills is time-saving as it eliminates the need to visit a BWSSB office or payment center to make the payment.

Secure:
Online payment of BWSSB water bills is secure as the payment gateway is encrypted to protect your payment details.

Multiple payment options:
Online payment of BWSSB water bills provides multiple payment options such as debit card, credit card, net banking, UPI, and mobile wallets, making it easier to pay your bills.

Instant confirmation:
Online payment of BWSSB water bills provides instant confirmation of the payment, eliminating the need to wait for a receipt or confirmation of payment.

Additional Simplified Procedure

Here are the steps on how to pay your BWSSB water bill online:

Through the BWSSB website:
** Go to the BWSSB website: https://bwssb.karnataka.gov.in/
** Click on the “Pay Water Bill” tab.
** Enter your RR number.
** Enter your mobile number.
** Click on the “Generate OTP” button.
** Enter the OTP that is sent to your mobile number.
** Click on the “Pay Bill” button.
** Select your payment method and enter your payment details.
** Click on the “Pay” button.
** You will receive a confirmation email once your payment has been processed.

Through the KarnatakaOne portal:
** Go to the KarnatakaOne portal: https://www.karnatakaone.gov.in/
** Click on the “Pay Bills” tab.
** Select “BWSSB” from the list of service providers.
** Enter your RR number.
** Select your payment method and enter your payment details.
** Click on the “Pay” button.
** You will receive a confirmation email once your payment has been processed.

Through the Paytm app:
** Open the Paytm app.
** Click on the “Bills” tab.
** Select “Water” from the list of bills.
** Select “BWSSB” from the list of service providers.
** Enter your RR number.
** Select your payment method and enter your payment details.
** Click on the “Pay” button.
** You will receive a confirmation SMS once your payment has been processed.

Here are some of the important things to keep in mind when paying your BWSSB water bill online:
** You will need your RR number to pay your bill online.
** If you do not know your RR number, you can find it on your BWSSB water bill.
** You will also need to enter your mobile number to pay your bill online.
** This is so that you can receive an OTP to verify your identity.
** You can pay your BWSSB water bill online using a variety of payment methods, including debit cards, credit cards, net banking, and UPI.
** You will receive a confirmation email or SMS once your payment has been processed.
** This email or SMS will contain a payment receipt that you can print or save for your records.

41 Comments
Add a Comment
  1. which website i should use to view in detail/download the bwssb water bill’

  2. lOST WATER BILL AND NEED THE DETAILS OF THIS MONTH.

  3. Kindly confirm the present bill (RR No.:N-280214; 535 Ist floor) amount paying regularly online, i’ve got July bill for Rs.1080/- and 1060/- pl. explain.
    Is it Ground floor commercial bill? if so, request correction to pay.

    Regards

  4. I am residing at 535, I floor, 7th Main, 9 Cross, Sadashivnagar and am regularly paid online and getting bill without arrears. Last bill paid Rs. 189/- on 24 June 2022. But suddenly i’ve got the bill of Rs.1060-1080. Not understanding. pl. explain.

    Regards

  5. W-500866 aprilbill

  6. M.Muniraju, Area Hebbal

    Name mistake in BWSSB bill , if I enquire to correct the name in the R.T.Nagar water Supply board, the case worker is questioning to bring “UTTARA PATHRIKA” from BBMP office.

    30Years back mannual ledger was been maintaining in office now they update in computer, while updating to the computer, who will update the detail of consumer in data base.

  7. looking to download the payment reciepts for the fiancial year from 01-04-2020 to 31-03-2021.help

  8. I have some issue in billing in September month my bill was 235 and October i received the bill for 769 what is changes it is nobody is staying the house due metro issue is going on so the bill should come in minim charges right.

  9. I am unable to see my past bills and history. Please let me know how and where can I get this information.

  10. Lt Col BK Viswanatha(R)

    Sir,
    It has become very difficult to make online payment of BWSSB bills.

  11. C. Madan Gopal.
    RR.No.E2200957.
    Please let me know the Bill Payment Status of this RR. Number E2200957 for the purpose of
    future Bill Payment.
    Payment Acknowledgement:
    Receipt Number:1-4604E22260820211300820SSB19167443170

  12. S.V. ELEGANCE RESIDENTS WELFARE ASSOCIATION

    WE ARE NOT RECEING BILL SINCE THE INSTALLATION. iTS ALMOST 3 MONTHS. HOW TO GET THE BILL. OUR R.R. NO. SW416856. ALSO LET US KNOW THE DUE DATE OF THE BILL . HOWEVER, IN THE APP ITS SHOWING SOME AMOUNT. WHETHER IT IS CORRECT AND CAN WE PAY?

  13. I want to know the history of the bills starting from Jan to till date. I have lost the bills and no want them for some purpose. How/where will I get it?

  14. Our house is under BWSSB Sub Division NE3. Bill Number is N-318988110 raised in the month of NOVEMBER 2017 includes an arrear amount of Rs.42 and interest on arrears of Rs.3 although the water bill #N-318988100 which was raised in the month of OCTOBER 2017 was paid in full vide receipt #392 with an excess amount of Rs.8 Via KIOSK ID : 814-SANJAYNAGAR .

    In case any mistakes happened in your BILLING , I am sure you understand that the consumer must not be penalised by charging interest over and above the mistaken amount for no fault of him . May I expect a reply to clear the confusion taking suitable corrective action in the case ?

  15. I am unable to make online payment. It asks user id and password again and again. How can I make online payment with RR number only?

  16. I am unable to make online payment. It asks user id and password which I have forgot. How can I make online payment with RR number only?

  17. Can you tell web address to get Bills from July 2016 to November 2016?

  18. I want to register for bill payment online.

  19. THARA KESHAVANARAYAN

    I HAVE SUCCESSFULLY LOGGED ON TO THE BWSSB PORTAL. I CAN VIEW THE PREVIOUS BILL PAID DETAILS. I have not received the bill from 05/09/2016 to 05/10/2016. How can I generate a new bill to make online payment? Water meter reading must have been recorded by BWSSB staff but bill is not reached. Please assist how can I know the current month bill amount and to pay online including online payment system also.
    R.R. NO.S 170711

  20. How can I pay the bwssb bill payment?

  21. How to take my water bill online?

  22. I WANT TO MAKE SECURITY DEPOSIT AMOUNT ON INSTALLMENT BASIS. SO I WANT TO KNOW MONTHLY AMOUNT TO MAKE ONE SHORT PAYMENT ONLINE. BUT MY DUE AMOUNT SHOWING INCLUDING SECURITY DEPOSIT. HELP ME TO SORT OUT THIS ISSUE.

  23. For last two months I can see the online payments are charged extra.
    Prior to the month of May my credit card was charged for the bill amount I pay.
    But for the months of May and June I see almost 1.15% charged extra over the bill amount I paid.
    There is no information about this extra charge.
    On what basis this amount is charged?
    Do all on-line payment will be charged extra?

  24. I want pay online payment by way of net banking.

  25. T V Satyaprakash

    I paid the bills of BWSSB for the months of Jan 2016 and Feb 2016 through B1 online from Australia and generated the receipt also and saved. Since our house was locked the meter reader has generated a bill of Rs.1789 for April 2016 without deducting the previous bills paid for Jan and Feb paid online through B1 portal. In addition to that The BWSSB on line paying web is not opening for the last two months with several attempts to pay the bill online. Please reply with proper explanation as to the present status of your on line paying portal.

  26. GANAPATI S GAONKAR

    I paid the water bill online yesterday ie 20th May 2016 @4.18pm. The transaction was successful and the amount has also got detected by my bank a/c but this is not reflecting in BWSSB Portal. It is still displaying that I am due.
    I have been playing bills online for the last One and half year.
    Please resolve at the earliest.

    1. I have been paying water bill online ( RR No.S-231335/PP03-85). Today I paid it by Credit card (Gate Way Axis Bank) and the Amount is Charged to my credit card. However the amount is shown as outstanding and No receipt is generated. Please clarify. It is not possible to complain in your web for non receipt of money.

  27. Bills have been generated on 13th of current month.
    But the bills are not reflecting for payment.
    Kindly let me know how to make payment through online?

  28. How many days it will take to reflect for paying bills?

  29. I want to change the name in the water bill.

  30. We don’t have borewell even though we are charged s.c. for borewell Rs.200. How to apply for rectification online? Please help let me know how to do it online.

  31. You can add other nationalized banks like sbm,sbi,corp.bank etc to make payments online(net banking) like what you have now given ICICI,city bank etc at an early date to make payments easily.

  32. I have three houses one is mine one is my brother’s and my sister’s. So I want to keep an eye on the bills whether the tenants pay the bill or not without registering the meter no. So play help me how can I do it.

  33. The details show only upto Dec 2015 and Jan bill is yet to be uploaded. Same status in Bangalore one too.

  34. I want to pay water bill online but bwssb official website is not working. When it will be available? Please anybody reply.

    1. It is working fine here. Have you created a new account?

  35. How much price is per litre?

  36. I have not received the water bill of my residence ( 9623 Domestic) till date. Last date is over. I am trying from so many corners to know the amount.

    Can you help me to know the amount I have pay urgently.

    Thanks and regards.
    Sathyaprakash K S
    26/11/2015

    1. How to take the print of the water bill?
      Login and click on “View & Pay Bills”. Confirm the RR Number and click on “Proceed”. Select the Bill Details tab, where you can view and also print/ save your bill for the current month and also for the last six months.

  37. BASAVWSWARANAGAR MDG (560079)
    KPSC- FDA- SDA-BACKLOG:3933
    TRANS.DATE:30/7/2015 09:07:18
    COUNTER NO:2,OP-CODE:RAN
    REGISTRATION ID:JR10886817
    CHALLAN ID:4348320
    NAME OF APPLICANT:SUMITHRA U
    TOTAL AMOUNT:Rs.300.00

    1. I have charged Rs.200/ towards Domestic Borewell charges in the bill for July 2016. Last month I was charged Rs.100/. Please clarify whether the charges levied towards domestic bore well charges for this is correct. If so,when have the charges been enhanced?

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