KGSC Lodge a Grievance : Sakala Services Karnataka GSC

Organisation : Karnataka Guarantee of Services to Citizens
Facility : Lodge a Grievance

Lodge Here : http://164.100.133.44/cms/cms/search_registration.jsf
Search Grievance : http://164.100.133.44/cms/cms/SearchByMb_GrievanceId.jsf
Register Here : 164.100.133.44cmsPGRSregistrationregisterCitizen.jsf
Website : http://www.sakala.kar.nic.in/

Lodge a Grievance :

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Related / Similar Service :
KGSC Check Status

Karnataka Grievance Management System

Search Grievance :
Search By :
** Grievance No
** e-Janaspandana Registration Number
** GSC No
** Firt Appeal No
** Second Appeal No
** Mob No
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**
Registration of a New Citizen :
** Enter Name of Citizen*
** Enter Father/Husband Name
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Procedure for decision on First or Second Appeal:-
The decision on orders of Designated Officer or Competent Officer shall involve the following steps, namely
(1) Review of concerned documents, public records or their copies;
(2) In exceptional circumstances, any other officer may be authorized for required investigation;
(3) The Designated Officer or Competent Officer may be summoned at the time of hearing.

Process of communicating the information on hearing:
Information on hearing of the application by Competent Officer or Appellate Authority shall be communicated by the Competent officer or Appellate Authority in one of the following manners, namely
(1) By hand delivery;
(2) By registered post with acknowledgement receipt; or
(3) By Telephone/Fax/e-mail/SMS (whatever speedy communication opted by the applicant)
(4) Information shall be displayed through KGSC software

Individual presence of applicant or Designated officer or Competent officer :
(1) In all situations, the hearing date shall be communicated to applicant or Designated Officer or Competent Officer as the case may be, at least 7 days in advance.
(2) The applicant or Designated Officer or Competent Officer as the case may be shall make himself or person authorized by him to be present during the hearing.
(3) If any party remains absent on the date of hearing even after the information of hearing being duly informed to him, then, the application may be decided exparte.

14. Order in Appeal:
(1) The Competent Officer or Appellate Authority, as the case may be, shall pronounce order in open hearing and it shall be in writing (Form-D).
(2) Copy of appeal order by the Competent Officer shall be given to applicant and Designated Officer within Seven days from date of order.
(3) Copy of appeal order by the Appellate Authority shall be given to applicant, designated officer and competent officer.

(4) In case of imposition of compensatory cost, Competent Officer or Appellate Authority as the case may be, shall mark copy of such order to the concerned Public Authority with instructions to deduct the amount from the salary or honorarium or remuneration, of the Designated Officer or his subordinate public servant or Competent Authority, as the case may be.

(5) In the event of recommendation for departmental enquiry against Designated Officer or his subordinate public servant or the Competent Officer, as the case may be, the Appellate Authority shall send orders issued against him to the concerned Public Authority or Appointing Authority.

About Act :
A Bill has been passed by the Karnataka State Legislature to provide guarantee of services to citizens in the State of Karnataka within the stipulated time limit and for matters connected therewith and incidental thereto. This Act is called the Karnataka Guarantee of Services to Citizens Act, 2011

Contact Us :
Sakala Mission
607,6th floor,Gate-2,MS Building, Ambedkar Veedhi,
Bengaluru-560001
phone:080 2203 2857
Fax :+91802225 3739
Please send your Grievances, feedback & suggestion to
sakala@nic.in
or
Please contact the following call center no.
080-4455 4455