Hathway Datacom : Pay Broadband Bill Online
Organisation : Hathway Cable & Datacom Limited
Facility Name : Pay Broadband Bill Online
Applicable State/UT : All Over India
Website : https://isp.hathway.net:7404/selfcare_beta/index.php?r=qp/enterdetails
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How To Pay Hathway Broadband Bill Online?
To Pay Hathway Broadband Bill Online, Follow the below steps
Related / Similar Facility : Pay Hathway Digital Cable TV Bill Online
Steps:
Step-1 : Go to the link https://isp.hathway.net:7404/selfcare_beta/index.php?r=qp/enterdetails
Step-2 : Enter the Account Number (or) Registered Mobile Number
Step-3 : Enter the Captcha code
Step-4 : Click on Submit button
Note:
To know your selfcare login details SMS BRM ‹Mobile Number› to 9223011110
FAQ On Hathway Broadband Billing
Frequently Asked Questions FAQ On Hathway Broadband Billing
1. Why account is not active after making payment?
** Log-in to Hathway Self Care Portal on www.hathway.com
** Click on “Payments” tab on the Left Menu Bar .
** Check whether your Payment is reflecting .
** Online Payments usually get updated within 30 mins to 4 hrs. depending on the Bank / Payment Gateway . Payment thru Cash or Cheque takes 12 hrs. to 24 hrs. to get updated
** If your Payment is not reflecting then wait for the same to be updated
** If your Payment is updated then go to “My Dashboard” on the Left Menu Bar .
** Check the Renewal Amount under “ Current Plan”.
** If the amount you have paid is same as your Renewal Amount , your account will get auto activated within 30 mins.
** If the amount paid by you is different you may need to pay the differential amount to get your account activated
2. How to check my renewal date and amount?
** Log-in to Hathway Self Care Portal on www.hathway.com
** Go to “My Dashboard” in the Left Menu Bar .
** Click on “View More” under “ Current Plan”
** You will get the Renewal Amount and Your Plan Expiry Date under “SERVICE PLAN DETAILS”
3. How to renew your plan online?
** Log-in to Hathway Self Care Portal on www.hathway.com
** Go to “My Dashboard” in the Left Menu Bar .
** Click on “View More” under “ Current Plan
** Click on “RENEW” option on the Top left hand corner
** Check the Total Renewal Amount .
** Select your preferred Payment Gateway.
** Click on “PROCEED TO PAYMENT”
** You will be redirected to the Payment Page.
4. How to upgrade your renewal plan?
** Log-in to Hathway Self Care Portal on www.hathway.com
** Go to “My Dashboard” in the Left Menu Bar .
** Click on “View More” under “ Current Plan
** Click on “UPGRADE” option on the Top left hand corner
** You will get the Best Suited Plan towards upgrading your Account .
** Select your preferred plan and click on Proceed.
** Check the Total Renewal Amount
** Select your preferred Payment Gateway.
** Click on “PROCEED TO PAYMENT”
** You will be redirected to the Payment Page.
Contact
Email id: support@hathway.net