TANGEDCO Bill Status Online : Tamil Nadu Generation & Distribution Corporation

Organisation : Tamil Nadu Generation and Distribution Corporation Limited (TANGEDCO) / Tamil Nadu Electricity Board (TNEB)
Facility Name : Check TANGEDCO Bill Status Online
Applicable State/UT : Tamil Nadu
Website : https://www.tangedco.org/en/tangedco/

How To Check TANGEDCO Bill Status Online?

To Check Tamil Nadu Generation and Distribution Corporation Limited (TANGEDCO) Bill Status Online, Follow the below steps

Related / Similar Facility : Download TANGEDCO e-Receipt For Online Payment

Steps:
Step-1: Go to the link https://www.tnebltd.gov.in/BillStatus/billstatus.xhtml
Step-2 : Enter the Service connection Number and
Step-3 : Enter the Registered Mobile number
Step-4 : Click On “Submit” button to view Bill Status.

FAQ On TANGEDCO

Frequently Asked Questions FAQ On TANGEDCO

How to pay using debit/credit card?
You can pay using credit / debit card of any one of the bank listed under (Any Master / Visa credit card or Debit card of the following banks can be used for making payment) through the ‘PAYMENT GATEWAY OPTION’ by selecting one of the available gateway whose bank charges are displayed. After entering into any one of the gateways, give your debit/credit card details when asked and proceed for payment.

Can I pay for multiple services? Can I pay for owner / tenant / relative / friends?
You may pay for any number of services. The service nos. can be added using the Add Consumer No button.

How can I monitor the bill payments?
You may have to regularly check up bill status available in www.tangedco.org web site. For registered consumers, a mail is generated as soon as the reading is made available from the field.

Should I have to print the e-receipt everytime?
Not essential. It is only for the purpose of record. You may view payment report in the login and also bill status in www.tangedco.org web site.

There is no entry made in the white meter card if I pay online. Is it mandatory to go to the section office for making entries?
No. The payment details are available in the database.

When will the data be available in the www.tangedco.org site?
The details will be uploaded to the concerned regional servers on the subsequent working day.

What shall I do If Receipt Is Not Generated / Error Page Displayed ?
After a successful transaction, if error page is displayed instead of the receipt , kindly check whether your bank account is already debited with the amount of earlier transaction before attempting to pay again for the same service no. If debited, please do not attempt to pay again for the same service no. The receipt will be sent to your registered email id in reasonable time after receiving the confirmation from the Bank. Also the receipt can be viewed in the payment report in your login id.

My transaction is not successful. If I try again, it states that it is already paid. What should I do?
The transaction is broken and will get reconciled automatically within next three working days. Check your bank account . If found debited, please do not attempt to pay again for the same service no.

What is advance payment and how will it get adjusted?
Consumers who has got no outstanding dues pending and assessment being carried regularly can make advance payment. The amount will get adjusted automatically on subsequent assessments.

I paid Advance Payment. How should I check for subsequent adjustments/balance?
In the bill status report => Monthly Consumption Charge Collection Details=> Advance Amount column depicts the adjusted amount against the advance paid. In the bill status report => Miscellaneous Collection Details=> Pending Amt column depicts the balance amount available against the advance paid.

What should I do if I forget my password/User Id?
You can recover your password through “Forgot Password”/”Forgot User Id” link in the login page.

What is ASD and why should I pay?
The adequacy of Security Deposit (SD) will be reviewed once in every two years in case of LT consumers after taking the interest due for the credit available. If available deposit is less than the reviewed Security deposit, the balance will be collected as Additional Security deposit (ASD). If the balance amount is not paid within the due date, the service is liable for disconnection.

Where shall I check the CC Deposit amount paid?
All the payments done towards Deposit could be viewed in the bill status => Miscellaneous Collection Details => Account Description=48100-Cc Deposit.

How shall I get alert for other Service Numbers in my Id?
Make use of the Updation / Addition of email id of SUPPORT link to modify/update email id and get mail alert.

I have Voltage fluctuation, my Meter is running fast/not running/ reading not done etc., Where should I complaint?
For complaints other than billing, approach the concerned section office. Alternatively a complaint can be made through www.tangedco.org =>Reach Us=> Consumer Complaints.

To which Billing Cycle do I belong?
Assessment in TANGEDCO for the energy consumed for LT consumers is done bimonthly. If the assessment is done during the odd month, You belong to Odd cycle and vice versa. To know your Billing cycle, check from the consumer bill status .

Can I pay the penalties through online?
If you fail to pay the amount within due date , your service connection is liable for disconnection. However if not disconnected, you can pay through online along with belated surcharges. In case if the service is disconnected, kindly approach the section office for getting reconnected.

What is the procedure for getting EB card (White Meter Card) ?
If the White meter card is lost, you may approach the section office and get a new card on payment of Rs 5/-.If the card is full and there is no space to enter the assessment, the same will be issued free of cost.

Additional Simplified Procedure

There are two ways to check your TANGEDCO bill status online:

1. Through the TANGEDCO website:
** Go to the TANGEDCO website: https://www.tnebltd.gov.in/.
** Click on the “Bill Status” tab.
** Enter your service connection number and registered mobile number.
** Click on “Submit”.
** You will be able to see the status of your bill, including the due date, amount payable, and payment history.

2. Through the TANGEDCO mobile app:
** Download the TANGEDCO mobile app from the Google Play Store or the Apple App Store.
** Open the app and sign in with your TANGEDCO account credentials.
** Tap on the “Bill Status” tab.
** You will be able to see the status of your bill, including the due date, amount payable, and payment history.

Here are the steps on how to check your TANGEDCO bill status through the TANGEDCO website:
1. Go to the TANGEDCO website: https://www.tnebltd.gov.in/.
2. Click on the “Bill Status” tab.
3. Enter your service connection number. This number can be found on your electricity bill.
4. Enter your registered mobile number. This number is the one that you have provided to TANGEDCO when you registered for online bill payment.
5. Click on “Submit”.
6. You will be able to see the status of your bill, including the due date, amount payable, and payment history.

Note:
If you have any problems checking your TANGEDCO bill status online, you can contact the TANGEDCO customer care helpline at 1912.

Contact

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