How To Track Shyaway Order?
Organisation : Shyaway
Facility Name : Track Shyaway Order
Applicable State/UT : All India
Website : https://www.shyaway.com/
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How To Track Shyaway Order?
You can track your Shyaway order by logging into your account on the Shyaway Website and checking your Order History.
Related / Similar Facility : How To Cancel Shyaway Order?
Steps:
Step-1 : Go to the link https://www.shyaway.com/cancelling-an-order/#login
Step-2 : Enter your Mobile Number
Step-3 : Verify OTP to Login to track status.
Once your order is shipped, you will receive a confirmation email with:
1. Your order ID.
2. The tracking number and courier partner details.
Use these details to track your package via the courier’s website or through the tracking link provided in the email.
Shyaway Shipping Policy
We are committed to delivering your orders promptly, securely, and in excellent condition. We partner with trusted delivery services to ensure your shopping experience is seamless from checkout to delivery. Please read through our shipping policy to understand the process and enjoy a hassle-free shopping experience.
Shipping and COD Charges:
Free Shipping: Available on all prepaid orders above ₹749.
Shipping Fee: ₹49 for prepaid orders below ₹749.
COD Fee: ₹49 for all Cash on Delivery orders, in addition to the shipping fee (if applicable).
Note:
Convenience and shipping charges are non-refundable.
Shipping Duration:
We aim to ship all orders within 48 hours of confirmation. While we strive to deliver all items together, in some cases, products may ship separately based on availability. You will be notified via email in such cases.
Delivery Timeframe:
** Most orders are delivered within 2–10 working days.
** Deliveries to remote locations (e.g., North East, J&K, Kerala) may take slightly longer.
Note:
Currently, we deliver across India only and do not offer international shipping.
Damaged or Tampered Packaging:
If the package is damaged or tampered with:
** Do not accept the delivery.
** Contact us immediately at CALL US with your order number.
** We will arrange for a replacement after investigating to resolve the issue.
Missing Products:
If any item is missing from your package:Contact us at CALL US or via the support portal. We will address the issue as soon as possible.
Delivery Delays:
In case of delays beyond the estimated delivery date:
** Raise a ticket through our support portal for immediate assistance.
** We will work with our delivery partners to resolve the issue.
Shipping Confirmation:
After your order is dispatched, you will receive a confirmation email with:
1. Your order ID.
2. Estimated delivery date.
3. Tracking details to monitor your shipment.
Key Notes:
** All Shyaway orders are shipped in discreet packaging for your privacy.
** Delivery timeframes may vary by location, depending on courier partner services.
** Contact us at CALL US or email us for any additional queries or concerns.
Shyaway Return/ Exchange Policy
The 15-day return and exchange policy allows customers to return or exchange products purchased on the Shyaway website for any reason within 15 days of receipt. However, any claims for damages must be reported to customer service within 3 days of delivery via CALL US or the support portal.
Products Not Eligible for Return/Exchange:
To uphold hygiene standards, Shyaway does not accept returns or exchanges for the following:
** Panties, thongs, shapewear, legwear.
** Nightwear (except pyjama and shorts sets).
** Babydoll, chemise, camisole
** Products showing signs of wear or washing.
** Items missing original tags or packaging.
** Accessories, bralettes, cami bras, tube bras, and lingerie sets
** Products that are soiled, stained, or emit fragrances from perfumes, lotions, or body odour.
** Items purchased during clearance sales, seasonal offers, or with promotional codes are not eligible for return or exchange unless faulty or damaged.
** Products that have already been exchanged once cannot be returned or exchanged again.
If an ineligible product is returned, it will be returned to the customer at their expense.